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Seasonal Retail Ambassador role at Rothy's North Park store in Dallas. The role involves providing exceptional customer service, owning customer interactions, supporting store operations, and acting as a brand ambassador for a sustainable company that creates products from recycled materials. This is a temporary position with a 90-day employment timeline.
Job Responsibility:
Provide an unparalleled customer experience for every Rothy’s customer
Own all day-to-day customer interactions—in our physical store and across all touch points of the brand—in person, over the phone and online
Support Retail Manager and Assistant Manager in all operational duties
Develop and maintain expert-level understanding of our products and processes including our tools and systems
Elevate customer feedback and identify and escalate opportunities for improvement
Create loyalty by connecting customers with our brand and our community
Requirements:
1-3 years of retail or customer-oriented experience preferred
Excellent people skills—you are approachable, engaging and friendly
Fastidious attention to detail and an enthusiasm to maintain our brand aesthetic in a physical space
Ability to foster connections with our customers both in our store and within our community
Actively contribute towards meeting and exceeding the team’s sales goals
Availability to work weekends, evenings and holidays, minimum 16 hours a week
Ability to work on your feet up to 8 hours a day in a busy store environment