This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
This Seasonal full-time position is part of our Food and Beverage Management team. The Pool Attendant is dedicated to providing exceptional quality and service to our guests. By providing guests with water, pool amenities, towels, and assistance with seating arrangements at the pool. Pool Attendants will assist with taking food and beverage orders and delivering all orders throughout the pool. Pool Attendants will respond to all interactions in an efficient, courteous, and professional manner to achieve maximum customer satisfaction.
Job Responsibility:
Be present and ensure that professional, courteous, and efficient guest service is offered, following the standards and sequence of service
Set up and re-set all amenities, equipment, lounge beds and chairs throughout the pool areas
Take guest orders and describe the selection of food & beverage menu items to guests by offering interesting descriptions of each item's origin, taste, and preparation methods
Communicate guest orders including any special needs or requests to the kitchen using the resort's point-of-sales system
coordinate food and beverage timings
Handle any requests in a courteous and efficient manner, following up to ensure the guest is aware of the follow-up
Provide quick and efficient beverage service, following the state and city alcohol laws while adhering to Four Seasons standards of service
Ensure that each guest is greeted promptly and courteously with eye contact and a smile.
Requirements:
1 year experience in food & beverage service or equivalent
Preferred experience in luxury hotel or resort
Working knowledge of Micros POS system
Requires basic food and beverage service knowledge and skills
Strong problem-solving skills, ability to handle difficult situations
Position requires continuous standing for up to 8 hours a day and requires the ability to lift up to 50lbs
Fluency in English is required for this location and this job requires applicants to have current work authorization in the United States.