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Seasonal Pool Access Agent

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Four Seasons

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Location:
United States of America , Westlake Village

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

23.07 USD / Hour
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Job Description:

Four Seasons Hotel Westlake Village is seeking a Seasonal Pool Access Agent to join our positive, guest-focused team. The ideal candidate has a background in security and is confident, friendly, and professional. This role involves ensuring pool access policies are followed while maintaining a warm and welcoming environment for all guests.

Job Responsibility:

  • Uphold the integrity of guest access by strictly adhering to the provided guidelines
  • Check in each guest, referencing the guest list to confirm registration with the hotel or payment for a spa treatment
  • Ensure that all guests are appropriately registered and have the necessary credentials for access
  • Provide a welcoming, courteous experience to all guests upon arrival
  • Maintain guest confidentiality and privacy
  • Use the hotel computer (Micros), Open Table and phone system effectively

Requirements:

  • High school education or equivalent
  • 1+ year(s) previous experience in customer service
  • 1+ year(s) previous experience in a security role
  • Reading, writing and oral proficiency in the English language
  • The ability to speak clearly with guests who do not have pool access
  • The ability to accurately read registration guest lists while maintaining guest confidentiality
  • The ability to multi-task while under pressure
  • Successful candidates must posses legal United States work authorization
What we offer:
  • Company Match 401K Plan
  • Complimentary stays at Four Seasons Worldwide
  • Complimentary meals in our Wellness Café
  • Laundered Employee Uniform
  • Employee Assistance Program
  • Investment in your Wellbeing
  • Life Insurance
  • Complimentary on-site parking
  • Training programs, tuition reimbursement
  • Growth & Development opportunities

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Parttime
Work Type:
On-site work
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