This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Seasonal Operations and Transport Supervisor. Part of the Experience Education Group, SkiBound has specialized in school and adult group travel for over 40 years. As well as our locally run hotels, SkiBound operate ClubHotels which are exclusive properties run by Skibound English speaking staff. Our ClubHotels offer a relaxed and social atmosphere to ensure that groups receive a friendly, fun, value for money holiday. The ClubHotels are situated in 3 resorts across the French Alps. All our resorts offer something different, from traditional French charm to the more lively and cosmopolitan mainstream snow sports destinations. In addition to our clubhotels we use local (3rd party run) hotels also. These offer 7 day contracted weeks ad hoc through the season, or in some hotels large scale contracted commitment across the entire season and all the beds available on site. Our clients travel mainly from the UK by plane and some via coach. Key purpose: To assist in set up, day to day running, and close down of the French Skibound Clubhotels operations program, achieving a high level of customer satisfaction and profitability. You will understand the objectives of SkiBound and the product we deliver. To manage the transport operation of clients liaising with suppliers for planning and confirmation of coaches and any staff transport. Remaining available for any complications on transfer day. Reporting to the senior country managers, including GM and Accountant you will visit units as neccessary and support the operations staff in achieving their objectives and NPS requirements. The operations supervisor's job description can cover a broad spectrum of main tasks that are dictated through the needs of the business on a daily basis and overall business objectives.
Job Responsibility
Assist in set up, day to day running, and close down of the French Skibound Clubhotels operations program
Manage the transport operation of clients liaising with suppliers for planning and confirmation of coaches and any staff transport
Achieve personal and program financial objectives through income revenue generation and expenditure control
Ensure ski-pack sales and apres ski opportunities are fully exploited
Manage supplier relationships ensuring best cost vs delivery is achieved
Develop and report any other income generation ideas
Assist with relevant purchases to enhance with the operations delivery
Ensure the correct management of ski pack purchases and reimbursements
Organize the transport operation for the weekly transfers of clients to and from resort
Input costs into our reporting system as they come in across the season
Monitor operations financial expenditure, paperwork and monies as required
Ensure operations resort set up and close down is achieved correctly
Monitor hotel/activity safety audits
Sign off operations and transport invoices
Ensure that all operations paperwork and documentation is correctly displayed and produced
Ensure client and staff medicals are handled quickly and appropriately
Participate in delivery of operations training at season start
Deliver staff PDU / PDP appraisals
Assist with personnel HR issues where needed
Assist with staff transport if required
Monitor and manage staff hours
Organise Airport duties
In co-ordination with senior managers liaise with UK for group information and prepare for group arrival
Create standard prices schedule across program for upgrades, sales and apres-ski
Ensure you build relations with clients and seek to meet with all party leader’s once per week in the southern alps sector
Liaise with ski school and lift pass companies as necessary
Develop in house revenues opportunities while delivering the après program
Attend weekly meeting with senior manager
Manage your own vehicle and expenses
Ensure NPS targets and schools questionnaire targets are achieved
Ensure systems are in place to deliver excellent customer service
Promote the company and program
Deliver ideas on how to better improve the program within budget constraints
Ensure the transport operation runs smoothly and issues resolved promptly
Requirements
Full driving license
Experience in ski and operations environment at a supervisory/management level
Good command of English and French language
Ability to multitask and manage own time within the contractual requirements
Ability to develop and drive sales
Strong ability to manage and motivate others and self
Results driven
Flexible
Strong negotiation skills
Available from 20/10/26 to 20/04/27
What we offer
Company vehicle for displacements in the alps
Laptop
Telephone
Integration training
Inhouse Company accommodation or accommodation contribution
39 hour per week contractual renumeration
2 days off per week (to be taken within Monday to Friday as the weekend is operational)
Full assistance with achieving a pluriannual carte de Sejour to work in France for 6 months per year