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Seasonal Event Technician, Audio Visual

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Encore Global

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Location:
United States , Lake Buena Vista

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

14.22 - 18.48 USD / Hour
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Job Description:

A seasonal Technician is responsible for the set up and operation of basic/small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology. This seasonal position will have end date of May 2026. Seasonal full-time positions offer benefits, overtime, training, and promotional opportunities. At the end of season May 2026, you may be invited to reapply based on business levels and performance.

Job Responsibility:

  • Set up and operation of basic/small-scale audiovisual systems
  • Ensure a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment
  • Strive to exceed the expectations and needs of internal and external customers
  • Maintain a positive relationship with all clients through effective communication
  • Meet with guests on site to ensure that their needs are met and the equipment setup is working properly
  • Monitor events and check in on customers throughout the day
  • Understand and foster the hotel/client relationship
  • Understand the technical aspects of the job and demonstrate basic operational ability to troubleshoot and problem solve with equipment and software issues
  • Handle equipment challenges and changes in a timely and professional manner
  • Understand company processes, follow procedures, and complete systems entry and paperwork accurately
  • Use the equipment sheets to determine the equipment scheduled for set up and for strike
  • Interact with other staff and outside vendors for equipment
  • Increase revenue by utilizing floor up-selling techniques
  • Work with clients to finalize invoices
  • Complete order entries in Navigator, as needed

Requirements:

  • High School Diploma required
  • Associate’s degree is preferred
  • Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days
  • 1 year of customer service or hospitality experience is preferred
  • 1 year of audio visual experience or equivalent in educational environment is preferred
  • A valid driver’s license is required for team members that may operate Company vehicles
  • Additional DOT requirement may need to be met if applicable
  • Must be able to lift 50 lbs

Nice to have:

  • Communicator
  • Team Player
  • Organized
  • Enthusiastic
  • Versatile
  • Self-starter
  • Multi-tasker
  • Efficient
  • Safety Conscious
  • Professional
What we offer:
  • Paid Time Off (Vacation Days, Paid Holidays, Floating Holidays, Sick/Personal Days)
  • Premium Recognition Program (CenterStage)
  • Performance Incentive Plans (GEI Bonus)
  • Employee Referral Program
  • Annual Merit
  • Training & Development (Classroom/On the Job Training, Encore University, Career Pathing)
  • Mobility (Relocation, Global Transfer Opportunities)
  • Comprehensive insurance options
  • Generous PTO
  • Company-matching 401(k)

Additional Information:

Job Posted:
January 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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