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As part of the talented Freedom Boat Club team, you will be working by the water, with our large variety fleet of boats, as a customer-focused team member! Freedom Boat Club is the nation’s oldest and largest private member boat club, and we are looking for friendly and upbeat individuals to greet members and work on the docks. This position is temporary/seasonal (ends in October/November) and requires availability on weekdays, weekends, and holidays.
Job Responsibility:
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Thank guests with genuine appreciation
Make and answer telephone calls using appropriate etiquette
Manage the check-in and check-out process using a handheld tablet
Perform equipment checks to make sure all necessary equipment is functional and on board
Clean and maintain vessels and Club location according to company standards
Complete daily clerical work to prepare reservation system, fuel logs and weather reports
Familiarize yourself with local waters in order to provide basic guidance to members
Speak with others using clear and professional language
Ensure your uniform and personal appearance are clean and professional
Follow all company policies and procedures
Maintain confidentiality of proprietary information
Perform other reasonable job duties as requested by supervisors
Work outside in the state’s elements and stand for an extended period of time
Requirements:
Pass a background check and drug screen
Have a valid driver’s license and a good driving record
Be at least 18 years of age
Ability to regularly complete the physical demands of the role including bending, kneeling, balancing and carrying equipment up to 25 pounds
Ability to read and manipulate handheld tablets
Availability to regularly work weekdays, weekends and holidays
Ability to adhere to all safety policies
Nice to have:
Experience in or around boats
Strong communication and customer service skills
Ability to maintain a calm, positive attitude during periods of high activity
Positive, cooperative attitude with the capability of working unsupervised
What we offer:
Eligible for a $500 retention bonus after season ends if availability requirements are met
Eligible to participate in Brunswick’s 401k (up to 4% match)