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Seasonal Dock Experience Manager

United States, Deep River Employment contract 22.00 - 24.00 USD / Hour · Job Posted February 20, 2026
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Job Description

As part of the talented Freedom Boat Club team (the nation’s oldest and largest private member boat club), you will be working with your team of Dock Staff with our large variety fleet of boats, as a key role of a Dock Manager! We are looking for a strong manager that will drive a remarkable member experience, oversee a fleet of vessels, and develop strong teams. In addition to running the daily logistics of the location, the Dock Experience Manager is expected to perform all duties required of Dock Staff.

Job Responsibility

  • Hire, train and supervise all dock staff
  • Develop and monitor a dock staff schedule to maximize efficiency and review and approve payroll
  • Review and analyze member comments on a weekly basis and take appropriate action
  • Ensure all best practices and SOP’s are followed as detailed in the dock manual
  • Maintain accurate fuel logs and ensure all vessels are fueled regularly
  • Create and execute a weekly cleaning and maintenance schedule
  • Submit work orders and parts and supply orders in Fleetio
  • Correspond with members on all dock related issues
  • Investigate member misconduct and escalate all incident reports
  • Acquaint yourself with local marina managers and harbor masters
  • Become familiar with local waterways and popular boating destinations
  • Provide process improvement input and suggestions
  • Establish and maintain a positive, cooperative team culture

Requirements

  • High school degree
  • Be at least 21 years of age
  • Pass a background/education check, and drug screen
  • Have a valid driver’s license and a good driving record
  • Highly effective communications skills and strong customer service skills
  • Desire to perform minor boat maintenance (engine oil, drive oil, filters, bilge pump, etc.)
  • Ability to regularly complete the physical demands of the role including bending, kneeling, balancing and carrying equipment up to 25 pounds
  • Ability to read and manipulate handheld tablets
  • Ability to adhere to all safety policies
  • Availability to regularly work weekdays, weekends and holidays

Nice to have

  • Experience in and around boats
  • Strong attention to detail
  • Ability to maintain a calm, positive attitude during periods of high activity
  • Positive, cooperative attitude with the capability of working unsupervised

What we offer

  • Eligible for 401(k) plan with company match (up to 4% match)
  • Discounted membership rates
  • Eligible for overtime
  • $500 retention bonus after season ends if eligibility requirements are met

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