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Seasonal Casual Educator

Australia, Melbourne · Job Posted May 14, 2026
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Job Description

The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture.

Job Responsibility

  • Interact with guests to ensure a great guest experience in a manner that values guests' time
  • Assess guests' needs to provide customized, effective purchase and return solutions and support
  • Provide technical product education by articulating the value and benefit of the product
  • Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs
  • Move dynamically on the floor to continuously engage with guests and attend to guest or store needs
  • Receive guest feedback and partner with store leadership to take appropriate action
  • Contribute to a respectful and inclusive team environment
  • Establish supportive and productive relationships with all team members
  • Collaborate with team members to ensure optimal guest experience and support store operations
  • Perform product presentation tasks according to company standards
  • Use in-store technology to support store operations and provide positive guest experiences
  • Perform cleaning tasks as needed throughout the shift
  • Understand and adhere to people safety policies and procedures
  • Perform work in accordance with applicable policies, procedures, and laws or regulations

Requirements

  • Must be legally authorized to work in the country in which the store is located
  • Must have the ability to travel to assigned store with reliable transportation methods
  • Must be 18 years of age or older

Nice to have

High school diploma/GED/equivalent, or above

What we offer

  • competitive base pay
  • team-based bonus program
  • paid time off
  • generous employee discounts
  • fitness/yoga classes
  • parenthood top up program
  • personal and professional development programs

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