This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Apprentice Interpretive Guide delivers safe, engaging, and consistent interpretive programs for hotel leisure guests and tour groups. This role focuses on leading established programs, building guiding and interpretation skills, and supporting the daily operations of the Adventure Guiding program.
Job Responsibility
Lead scheduled interpretive programs including guided walks, hikes, hotel history tours, lake shore programs, and front-country excursions
Deliver established interpretive themes and scripts while incorporating appropriate personal storytelling
Provide short interpretive presentations for tour groups at key viewpoints and locations
Assist Professional Guides on more complex or remote programs as assigned
Create welcoming, professional, and engaging experiences for predominantly leisure hotel guests
Answer guest questions related to local history, wildlife, ecology, geography, and the UNESCO World Heritage Site
Represent Fairmont Chateau Lake Louise in a professional and knowledgeable manner at all times
Safely operate hotel vehicles (Class 4 license required) to transport guests to and from program locations
Conduct vehicle safety checks and report maintenance concerns
Maintain constant awareness of guest safety on trails and at program sites
Follow all Parks Canada regulations and hotel risk management procedures
Assist with daily program preparation including radios, first aid kits, interpretive materials, and guest equipment
Help maintain guiding gear, canoes, PFDs, hiking kits, and storage areas
Support boathouse or related operations during peak periods when required
Assist with basic administrative tasks such as program counts and incident reporting
Requirements
IGA (Interpretive Guides Association) Apprentice Interpreter Accreditation
IGA group management – 3 season certificate
Completion of a standard First Aid course (16hrs) AED
Completion of a Paddle Canada Big Canoe leader course
Expert knowledge of the Banff, Yoho & Kootenay National Parks, including history, UNESCO status and flora/fauna
Minimum 3 years guiding experience
Possession of a class 4 drivers licence and clean driving record
Ability to constantly stand, walk, ride bikes, paddle and be physically active throughout shift
Nice to have
Wilderness First Aid or ACMG Hiking Guide accreditation is considered an asset
What we offer
Subsidized staff accommodation provided on-site for full time status employees
One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like
Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor