Seafreight Operations Manager

• Own and manage end-to-end seafreight operations from booking to arrival across key sourcing regions, including India and Asia
• Coordinate and manage daily collaboration with shippers, freight forwarders, carriers, shipping lines, and consolidation partners to ensure reliable shipment execution and proactive issue resolution
• Monitor shipment visibility, operational KPIs, and partner performance while driving contract compliance, service quality, and continuous improvement initiatives
• Analyse and steer freight costs, including contract rates, spot market opportunities, capacity developments, and freight market trends to support cost-efficient transport decisions
• Improve shipper and logistics partner performance in areas such as booking discipline, cargo readiness, documentation quality, container utilisation, and handover accuracy
• Support the design and optimisation of consolidation hub models to improve scalability, lead times, reliability, and cost efficiency
• Collaborate closely with Planning, Buying, Warehousing, Customs, Procurement, Finance, and external partners to ensure smooth end-to-end supply chain flows
• Support freight tenders, benchmarking exercises, and commercial negotiations through operational insights, freight cost analysis, and market intelligence
• Identify operational and commercial risks early and implement corrective actions to protect product availability and customer satisfaction
• Develop and maintain SOPs, reporting routines, and scalable processes across international freight operations

• 3+ years of experience in seafreight, ocean freight, freight forwarding, import logistics, carrier management, or international supply chain operations
• Bachelor’s degree in Supply Chain, Logistics, Operations, Business Administration, or a related field
• Solid understanding of ocean freight processes, including bookings, shipping documentation, Incoterms, customs interfaces, container planning, and carrier operations
• Experience managing freight forwarders, carriers, logistics partners, and freight rate structures, including contract and spot market rates
• Strong analytical mindset with proficiency in Excel
• experience with ERP systems, transport management tools, or market intelligence platforms is a plus
• Strong affinity for operational data, KPIs, and freight cost analysis, with the ability to translate insights into actions and process improvements
• Hands-on, structured, and proactive working style with strong ownership and follow-through
• Ability to manage multiple priorities and stakeholders in a fast-paced international environment
• Strong communication and stakeholder management skills with confidence in challenging external partners on performance and service quality
• Fluency in English, German is a plus

German is a plus

• 20 to 28 days of paid holiday
• Exclusive discounts - 40% off Westwing Collection, 20% off third-party brands (each on non-reduced items), 10% Family & Friends discount, plus special-occasion vouchers
• Wellbeing support through mental health resources, sports memberships, and preventive care
• Team rituals that celebrate results and togetherness - from Summer & Winter Parties to Oktoberfest
• Subsidised daily lunches (you choose what you want!)