Seafood Lead Job at Vallarta Supermarkets (Rancho Cucamonga)

Job Description

Seafood Lead oversees the daily operations and performance of the seafood department, ensuring high-quality product presentation, inventory management, and extraordinary customer service. The Seafood Lead role involves leading, mentoring, and training a team following Vallarta Supermarkets training guidelines, maintaining a clean and safe work environment, and executing merchandising strategies to increase sales. The Seafood Lead will also be the product knowledge expert in seafood.

Job Responsibility

Assist Meat Manager
plan, organize, and control Seafood department activities and operations
Actively control department expenses by minimizing shrinkage and pilferage
Track and report department sales, costs, and other performance metrics
Ensure compliance with state laws and regulations concerning weights and measures
Regularly audit pricing, codes, and tare weights
Prepare and submit required reports
Utilize the production tool to track and update department performance
Lead by example, greet all customers and team members
Responsible for ensuring extraordinary customer service by modeling Vallarta’s core values
Lead the team in delivering extraordinary customer service
Ensure all the seafood team create a welcoming and informative experience for customers
Promote sales through suggestive selling techniques
Effectively delegate tasks and lead the Seafood team
Train, mentor, and motivate seafood department team members
Ensure seafood team schedules meet operational needs
Display and merchandise products to enhance visibility and drive sales
Maintain food in refrigeration cases fresh and presentable
Maintain a clean, fully stocked, and visually appealing Seafood area
Keep key personnel informed of any department issues
Report any team member’s complaints, concerns, or injuries
Maintain clear communication regarding your whereabouts
Communicate effectively with store management and team members
Assist in all areas of the Seafood, Meat, and Cremeria department as needed
Proactively address any questions, problems, or concerns
Adhere to and enforce strict health code regulations
Follow and enforce all safety policies and programs
Ensure that all incidents are promptly reported
Maintain the cleanliness and organization of the Seafood areas
Follow and enforce company dress code standards
Abide by all store rules and company policies
Complete additional duties as assigned by management
Assist in supporting all current and future programs implemented by Vallarta Supermarkets
Perform other duties as assigned

Requirements

Minimum of 6 months experience in seafood/food handling, culinary services in grocery, retail, or restaurant setting
Friendly, courteous, and customer-oriented personality
Proven ability to lead and motivate a team
Ability to train and develop team members
Knowledge of products and operations in Seafood, Meat, and Cremeria department including safety, product presentation, and quality control
Demonstrate basic computer proficiency to include Microsoft Word, Outlook, and inventory management systems
Must be able to speak, read, write, and understand English
Ability to stand, and walk, for extended periods
Work in a fast-paced environment, including exposure to perishable products
Willingness to transfer to other locations as needed
Exposure to seafood and meat odors
Ability to go in and out from refrigerated environments includes cold temperatures and wet surfaces
Flexibility to work afternoons, evenings, weekends, and holidays

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Seafood Lead

Job Description

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