This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
We are currently seeking an experienced and motivated team player with demonstrated sea freight coordinating and freight forwarding skills to join our dynamic team in Melbourne. As a Sea Freight Operations Officer, you will be responsible for ensuring compliance with customs regulations, liaising with shipping lines and transport providers, and delivering excellent customer service.
Job Responsibility:
Process import documentation, including bills of lading, commercial invoices, and packing lists
Liaise with shipping lines, overseas Wiseway offices and agents, freight forwarders, carriers, internal and external customers to ensure smooth movement of documentation and freight
Coordinate with customers and warehouse to book slots, arrange delivery schedules to/from customers’ premises, depots, and wharfs
Prepare documentations for our transport contractors and ensure that all Customs & Quarantine requirements are met
Monitor cargo availability and arrange cartage delivery to customers
Monitor and follow up empty container status and organise de-hire within the container detention free time
Respond to customer enquiries, ensuring a high standard of customer service is provided at all times and resolve any issues that may arise
Use relevant systems to produce and control workflow coordination
Entering invoices to allow the Accounts Team to make timely payments
Requirements:
Minimum 2 years' relevant experience with sea freight experience, within the Freight Forwarding industry or in a similar role
Mandarin proficiency is highly desirable
Sound knowledge of freight forwarding and logistics
Familiarity with Customs and Quarantine procedures
Strong understanding of international trade regulations and shipping logistics
Experience with customs clearance and quarantine procedures
Experience using CargoWise/EDI system (Preferred)
Strong communication skills, written and verbal
Solid planning and organisation skills (efficient and a self-starter)