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Sdr team manager

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KnowBe4

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Location:
United States , Arlington

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Category:
Sales

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Contract Type:
Not provided

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Salary:

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Job Description:

The SDR Team Manager is responsible for managing a team of 6+ Sales Development Reps and ensuring that their team meets and/or exceeds their monthly pass goals on a consistent basis. In addition, this position will be charged with creating new content for email. Prospecting and developing a schedule for when emails and calls should be made to prospective customers.

Job Responsibility:

  • Conduct a team meeting daily to outline expectations and to establish production goals based on quarterly, monthly and weekly production goals, and discuss any product changes related to prospecting
  • Draft new material for emails to be sent to prospective customers used to garner interest in our products
  • Monitor and respond accordingly to the What’s Working emails
  • Maintain reporting with teams passes and other relevant details
  • Maintain and analyze sub-statistics in order to obtain pass goals for SDRs
  • Identify areas of improvement for the SDR team, and coach those employees in need when appropriate.
  • Be an expert on prospecting and other key elements that are necessary to be a top performer
  • Meet and/or exceed individual goals to contribute to the team’s success
  • Exemplify the values and mission of the Company
  • Handle day to day needs and requests for their SDR team
  • Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight

Requirements:

  • Experience with Gmail and Google Docs
  • Experience with MS Office (Word and Excel)
  • Experience with sales prospecting tools
  • Experience with web browsers (Chrome, Internet Explorer, etc.)
  • Leadership skills required
  • Mastery of closing techniques, discovery questions, prospecting, building rapport and other key elements of the sales cycle
  • Strong verbal and written communications
  • Excellent time management and organization skills
What we offer:
  • company-wide bonuses based on monthly sales targets
  • employee referral bonuses
  • adoption assistance
  • tuition reimbursement
  • certification reimbursement
  • certification completion bonuses
  • modern, high-tech, and fun work environment

Additional Information:

Job Posted:
February 10, 2026

Work Type:
Hybrid work
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