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UpGuard is seeking an experienced and results-driven SDR Manager to lead and expand our US West Sales Development Representative (SDR) team. This is a fully remote role within the United States. In this pivotal role, you will be instrumental in driving pipeline generation, optimizing sales processes, and fostering a high-performing team in a fast-paced, innovative cybersecurity environment. You will leverage your expertise in sales leadership, analytics, and modern sales technologies, including AI and automation, to achieve and exceed business objectives.
Job Responsibility:
Lead and scale a high-performing SDR team focused on generating qualified pipeline across the US market
Coach, develop, and mentor SDRs to elevate prospecting, qualification, and communication performance
Own SDR performance metrics, reporting, and dashboards to drive data-informed decision-making
Design and deliver a structured onboarding program to rapidly ramp new hires on product, market, and sales methodology
Partner with Marketing and Sales to align on campaigns, messaging, and demand generation strategy
Drive creative outbound and inbound prospecting across multiple buyer personas
Ensure Sales Accepted Opportunities meet quality and volume targets to maintain a healthy, predictable pipeline
Implement AI-powered tools and automation to increase efficiency and personalize outreach at scale
Leverage CRM and sales enablement tools (HubSpot preferred) to maintain strong data integrity and performance visibility
Continuously refine playbooks, processes, and technology to improve SDR productivity and impact
Requirements:
Proven experience successfully managing and growing a sales development or inside sales team, preferably within a SaaS environment
Demonstrable experience with CRM software (HubSpot strongly preferred) and other sales enablement tools
A strong analytical mindset with a track record of using data to drive performance improvements and strategic decisions
Exceptional coaching, mentoring, and communication skills, with the ability to inspire and motivate a team
Deep understanding of sales processes, lead generation, and pipeline management
Passion for technology and a keen interest in cybersecurity
Obsessed with making customers happy and having an acute understanding of prospect pain points during initial contact
Experience or strong understanding of implementing AI and automation solutions to enhance sales development activities (e.g., AI-driven lead scoring, automated sequencing, conversational AI)
Nice to have:
Extensive experience scaling an SDR team in a B2B SaaS company
Prior experience in cybersecurity or a related technical product
Experience with sales operations and/or marketing automation software beyond just CRM
Demonstrated ability to innovate and integrate new technologies (like AI) into sales development workflows
What we offer:
Monthly Lifestyle subsidy
WFH set-up allowance
$1500 USD annual Learning & Development allowance
Annual leave: PTO plus two additional UpGuardian leave days
18 weeks paid Parental Leave
Personal Leave Allowance
Fully remote working environment
Top-spec hardware
Generative AI subsidy
Health Insurance: Health, dental, and vision insurance