CrawlJobs Logo

SDN Technical Support Specialist

vodafone.com Logo

Vodafone

Location Icon

Location:
Egypt , Giza

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

We are seeking a skilled SDN Technical Support Specialist to provide advanced technical assistance for Software Defined Networking (SDN) solutions. This role involves troubleshooting, incident resolution, and ensuring optimal network performance across global environments. You will collaborate with cross-functional teams to maintain service reliability and deliver exceptional customer experience.

Job Responsibility:

  • Deliver expert-level technical support for SDN platforms and related network technologies
  • Diagnose and resolve complex incidents within agreed SLAs
  • Collaborate with engineering teams to implement fixes and enhancements
  • Monitor network health and proactively identify potential issues
  • Document solutions and contribute to knowledge base for continuous improvement

Requirements:

  • Strong understanding of SDN concepts, protocols, and architecture
  • Hands-on experience with SDN controllers and virtualised network functions
  • Proficient in troubleshooting network issues and root cause analysis
  • Excellent communication and collaboration skills
  • Ability to work in a fast-paced, global environment
What we offer:
  • Opportunity to work on cutting-edge SDN technologies in a global organisation
  • Exposure to large-scale network environments and innovative projects
  • Collaborative culture that values learning and growth

Additional Information:

Job Posted:
January 21, 2026

Work Type:
Hybrid work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for SDN Technical Support Specialist

New

SDN Technical Support Specialist - VOIS

We are seeking a skilled and customer-focused professional to join a specialist ...
Location
Location
Egypt , Cairo
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3–5 years of hands-on expertise supporting Cisco Meraki SDN solutions, including routers, switches, access points, and cameras
  • Knowledgeable in core network technologies such as SD‑WAN, MPLS, Internet connectivity, and TCP/UDP
  • A collaborative team member who approaches complex issues with a problem-solving mindset
  • A clear and confident communicator, able to present technical information to both technical and non-technical stakeholders
  • Customer-focused, with strong relationship-building skills and a commitment to service excellence
  • Educated to degree level in Networking, Computer Science, or a related discipline, with a solid understanding of the enterprise technology market
  • Ideally holding Meraki-specific certifications (for example, ESMS1 or ESMS2), with additional exposure to fixed networks, Python-based network automation, and customer-facing operational roles
Job Responsibility
Job Responsibility
  • Proactively investigate, analyse, and diagnose technical and potential security compliance issues using agreed monitoring, management, and analytical toolsets
  • Reactively respond to customer-raised tickets, undertaking structured troubleshooting to restore service within agreed service level agreements and before critical service failure or security impact where possible
  • Take overall technical ownership for incidents within customer SD‑WAN / SASE environments, working closely with Service Desks and resolver groups to ensure accurate routing, diagnostics, and impact assessment
  • Monitor alerts and events, ensuring each is investigated, documented, and communicated in line with agreed operational procedures
  • Escalate incidents appropriately and in a timely manner, in accordance with contractual and operational service level agreements
  • Investigate and resolve issues identified through proactive monitoring tools, aiming to prevent service disruption or security breaches
  • Follow documented business processes during faults or security incidents, while identifying opportunities for process improvement and recommending corrective actions
  • Engage with Cisco and other relevant vendors or design authorities to resolve complex technical incidents within agreed timeframes
  • Support root cause analysis activities and contribute to the production of detailed RCA reports
  • Collaborate with Design teams and customers to address discrepancies identified during monitoring or troubleshooting activities
What we offer
What we offer
  • The opportunity to work with enterprise-scale, multi-vendor SD‑WAN and SASE solutions in a global operating environment
  • Exposure to leading network and security technologies, working alongside experienced specialists and design authorities
  • A role that balances technical depth with customer interaction, supporting professional growth and long-term career development
  • Participation in a collaborative, inclusive culture that values continuous improvement and shared success
  • Fulltime
Read More
Arrow Right

Distinguished Technologist, Presales Engineering

Distinguished Technologist, Presales Engineering. This role has been designated ...
Location
Location
United States , All, New Jersey
Salary
Salary:
203500.00 - 492500.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • AI/ML Networking Expertise: Proven experience designing networks for AI clusters, with a deep understanding of lossless Ethernet, congestion control algorithms (PFC, ECN), and load-balancing techniques specific to AI traffic patterns
  • Edge & Distributed Compute Knowledge: Technical proficiency in MEC (Multi-access Edge Computing) and how it intersects with AI inferencing models and 5G/6G transport
  • Advanced Network Design: 15+ years of experience in Network Infrastructure Design, with at least 3-5 years focused on Hyperscale Datacenter or Cloud-Scale SP architectures
  • Modern Protocol Fluency: Working knowledge of and hands-on experience with JunOS, EOS, or IOS(certifications preferred), with specialized knowledge in EVPN-VXLAN, Segment Routing (SRv6), and telemetry-driven automation
  • Systems Thinking: Ability to bridge the gap between hardware (GPU/NIC/Switch) and software (AI Frameworks, Kubernetes, Virtualization) to provide a holistic "AI Fabric" vision
  • Thought Leadership: Significant experience providing both solution and commercial leadership, specifically in translating the "Cost of AI" into a value-based networking ROI for C-level stakeholders
  • Executive Presence: Professional with strong business acumen and the ability to build relationships with technical decision makers and C-level executives in client organizations
  • Sales Mastery: Experience preparing RFP/Tender response documents, including compliance, bill of materials, and solution documents to drive a successful response
  • Resource Management: Strong resource management skills, including how and when to effectively engage SMEs, specialists, and Engineering resources
  • Minimum Qualifications: 15+ years relevant industry experience in Cloud/Networking Infrastructure, routing, and switching domains
Job Responsibility
Job Responsibility
  • Lead AI Grid Strategy: Serve as the primary architect for "AI Grid" initiatives, helping Service Providers build interconnected, high-performance compute and networking fabrics designed specifically for distributed AI workloads
  • Architect Edge AI Solutions: Design and implement low-latency networking architectures to support Inferencing at the Edge, ensuring SPs can deliver AI services closer to the end-user with minimal jitter and maximum throughput
  • Optimize AI Infrastructure: Articulate the value of specialized AI/ML networking, including the orchestration of RDMA over Converged Ethernet (RoCE v2) and InfiniBand-to-Ethernet transitions within the Modern Datacenter
  • End-to-End AI Design: Responsible for the architecture of end-to-end Networking Infrastructure that supports both the "Front-end" (management/client) and "Back-end" (GPU-to-GPU) AI clusters
  • Strategic Advisory: Advise Sales Engineers and partners on the transition from traditional SP routing to AI-Optimized WAN and Fabric solutions, ensuring customers' business requirements for massive scale and predictive analytics are met
  • Ecosystem Integration: Develop deep partnerships with Silicon providers, AI software innovators, and Integrators to solve emerging "AI-scale" problems across multi-tenant environments
  • Hyperscale AI Networking: Architect and design Hyperscale solutions that specifically address "Job Completion Time" (JCT) metrics critical to AI training customers
  • Complex Deal Orchestration: In complex Networking Infrastructure deals, the Distinguished Technologist will be responsible for the end-to-end technical solution & customizations, orchestrating other Specialists and Technical resources including Systems Engineers as well as Product Management
  • Technical Validation: Excel in delivering Demos and Proof of Concept on solutions as well as clearly articulating the value proposition aligned to customer use cases
  • Stakeholder Engagement: Build relationships with senior resources and technical decision makers with key customers to ensure smooth knowledge transfer and hand-over to the delivery team
What we offer
What we offer
  • Health & Wellbeing: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing
  • Personal & Professional Development: We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division
  • Unconditional Inclusion: We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good
  • Fulltime
Read More
Arrow Right

Technical Specialist - ACI & Security

We are looking for an experienced L3 Network Engineer to lead our network operat...
Location
Location
India , Pune
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive experience with Cisco AAA servers
  • Advanced proficiency in managing Cisco Next Gen Firewalls and Palo Alto Firewalls
  • In-depth knowledge of Citrix Load Balancers
  • Expertise in Cisco ACI, SDx, Cisco IOS & NXOS
  • Strong leadership and project management skills
  • Excellent problem-solving and analytical abilities
  • Superior communication and interpersonal skills
  • Bachelor's degree in computer science, Information Technology, or a related field
  • Minimum of 8 years of experience with 4 years of hand on experience on technology
  • Relevant certifications (e.g., CCNP, CCIE, CISSP PCNSE) are highly desirable.
Job Responsibility
Job Responsibility
  • In depth knowledge of routing protocols like BGP, OSPF, EIGRP and RIP
  • Hands on experience (Expert level) of Routing & Switching on vendor devices Cisco, Palo Alto, Citrix and Cisco ACI
  • Extensive hands on knowledge of Multi-Pod and Multi-Site ACI design, implementation, and support, Tenant constructs, Application network profiles, Contracts, Fabric access policies, extensions & Routing and policies
  • Working knowledge of Citrix and F5 load Balancer products
  • Will provide level 2 support as the final point of escalation and run with issues until the point of resolution
  • Supporting in rotation shifts plus 24/7 On Call support when needed
  • Troubleshooting traffic flows via underlay and overlay
  • Strong Documentation skills
  • Design and implement advanced network solutions
  • Lead troubleshooting and resolution of complex network issues
  • Fulltime
Read More
Arrow Right

VMware Engineer

The VMware Engineer is a key element within the Rackspace support infrastructure...
Location
Location
Saudi Arabia , Riyadh
Salary
Salary:
Not provided
rackspace.com Logo
Rackspace
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience)
  • Proven experience working with VMware technologies, including NSX-T, vSphere, vCenter, ESXi, vSAN, VMware Cloud Director, VMware Cloud Director Availability, Aria Operations, Aria operations for Logs and Aria operations for Networks
  • Experience in managing large-scale private cloud environments and/or work in a cloud service provider environment is highly desirable
  • Strong understanding of virtualization concepts, architecture, and best practices
  • Experience with scripting languages (e.g., PowerShell, Python) for automation and management tasks
  • Strong understanding of networking concepts, protocols, and technologies (TCP/IP, VLANs, routing, switching, etc.)
  • Experience with network security practices, firewalls, and access control lists (ACLs) within VMware environments
  • Familiarity with network virtualization and software-defined networking (SDN) concepts
  • Knowledge of storage, and server technologies related to virtualization
  • Excellent troubleshooting and problem-solving skills
Job Responsibility
Job Responsibility
  • Supporting VMware virtualization solutions based on business requirements
  • Deploying, configuring, and maintaining VMware Cloud Platform and vSphere infrastructure
  • Develop SDN networks in NSX-T with integration into physical Cisco ACI networks
  • Develop and support load balancing as a service through NSX-ALB integrated with vCenter and VMware Cloud Director
  • Ability to analyse problems and determine root cause, generating alternatives, evaluating, and selecting alternatives and implementing solutions
  • Monitoring system performance and optimizing configurations for maximum efficiency
  • Troubleshooting and resolving performance issues in the virtual environment
  • Infrastructure Capacity monitoring and optimization
  • Implementing security best practices and ensuring compliance with relevant standards
  • Managing access controls, permissions, and security configurations within VMware environments
  • Fulltime
Read More
Arrow Right

Networking Technical Services Systems Integration Specialist

The Networking Technical Services Systems Integration Specialist role at NTT DAT...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 5 – 10 years' professional technical experience related to software development, systems design and deployment, or networking and infrastructure within a large scale (preferably multi- national) technology services environment
  • Experience in designing and building complex LAN and large WAN
  • Expertise in routing/switching technology, including BGP, OSPF, etc.
  • Expertise in designing and building complex data center network with Software Defined Networking (SDN) solutions such as Cisco Catalyst Center, Cisco ACI, EVPN or any OpenFlow protocol
  • Experience in designing and building complex WAN with Software Defined WAN solutions such as Viptela, SilverPeak and Riverbed
  • Experience in designing and building complex campus network with Software Defined Access (SDA) solutions from Cisco or any other SDA vendors
  • Experience in network automation via scripting (e.g. Python, Ruby) or tools (e.g. Ansible, Algosec, Chef)
  • Experience in designing and building network security (Checkpoint, Palo Alto, Fortigate, Cisco firewall, IDS/IPS, VPN, SSL, Cisco ISE)
  • Experience in designing and building complex LAN and large WAN in F5 Context, LTM and GTM
  • Experience in project management methodologies
Job Responsibility
Job Responsibility
  • Deliver technical solutions to clients and take responsibility for the standards of work, project sign off and client satisfaction
  • Provide client support, assisting with troubleshooting and design, configuration and escalated problem management
  • Act as key project team members charged with the analysis of client and technical requirements, specifications development, solution design and development, and in some environments may consult on testing and deployment processes
  • Expected to be technology leads for specific technologies and to use their deep knowledge of these technologies to propose enhancements
  • Fulltime
Read More
Arrow Right

Cloud Admin

Location
Location
Egypt , Nasr City
Salary
Salary:
Not provided
el-delta.com Logo
El Delta Electronic Systems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Computer Science, Information Technology, or a related field
  • Professional certifications (AWS Certified Solutions Architect associate, Microsoft Azure Solutions Architect, Google Cloud Professional Cloud Architect) are highly preferred
  • OpenStack/CloudForms Specialist - Cloud Provider certification is highly preferred
  • 1-3 years of hands-on experience with OpenStack private cloud implementation and operations
  • Experience with cloud platforms (AWS or Azure or Google Cloud)
  • Experience with containerization (Docker or Kubernetes or OpenShift)
  • Experience with virtualization platforms such as RHEV, KVM, and/or VMware vSphere, including advanced virtualization concepts like live migration, high availability, and resource pooling
  • Experience with server provisioning and automation tools like Terraform, Ansible, Puppet, or Chef
  • Experience with software-defined networking (SDN) solutions such as Open vSwitch or Neutron or VMware NSX
  • Experience with LINUX server and Windows Server administration
Job Responsibility
Job Responsibility
  • Operate and support Delta Cloud and its associated services
  • Optimize cloud deployments for performance, cost-efficiency, and resource utilization
  • Deploy and manage infrastructure as code (IaC) and configurations as a code (CaC)
  • Support and operate hybrid and multi-cloud deployments, seamlessly integrating with public cloud services (AWS, Azure, Google Cloud) to enhance capabilities and flexibility
  • Operate and support Continarization platform and orchastration its associated services
  • Analyze cloud infrastructure performance to identify and address bottlenecks and optimize workloads
  • Maintain high availability, low latency, and robust disaster recovery capabilities
  • Provide technical support and guidance for cloud-related projects and troubleshooting
  • Cloud Service Utilization Monitoring & Reporting the service consumption and costs
  • Ensure compliance with relevant standards, such as GDPR and ISO 27001
  • Fulltime
Read More
Arrow Right
New

Senior Network Specialist

We are looking for a Senior Network Specialist for our client.
Location
Location
Turkey , Istanbul
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
July 31, 2026
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Computer Science, Information Technology or a related field
  • Minimum 8 years of experience in related areas
  • Strong verbal and written communication skills in English
  • Advanced knowledge of configuration and operation of general network equipment’s, Router, switch, WLC, AP, etc.
  • Minimum of 5 years of experience in security products such as Firewall, WAF, Load Balancer
  • Experienced in operating Log Management and Network Monitoring applications
  • Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues
  • Experienced in SDN, Cloud Networking and Security
  • Open to travel
Job Responsibility
Job Responsibility
  • Design, implement and maintain network systems of the global company
  • Assignment and supervision of tasks to team members for the execution of operational processes
  • Engage actively in projects conducted by the Network and Network Security department
  • Contribute actively to the support and consultancy procedures managed by the department, extending assistance to both domestic and international group companies
  • Contribute to enhancing and developing the existing system's sustainability
  • Fulltime
Read More
Arrow Right

IP Development and Test Engineer

We are seeking an experienced IP Network Design and Test Specialist to develop, ...
Location
Location
Egypt , Giza
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experienced IP networking professional with strong hands‑on knowledge of IP/MPLS technologies, including BGP, ISIS, OSPF, MPLS, VPNs, QoS, multicast, IPv6, and NFV
  • Knowledgeable in SDN architectures and protocols, with an understanding of how automation supports network engineering and operations
  • Experienced in virtualisation technologies and laboratory environments, including VMware‑based platforms
  • Comfortable working across the full network lifecycle, from design and build through testing and validation
  • A collaborative team contributor with strong communication skills and cultural awareness
  • Confident presenting technical concepts to internal stakeholders and engaging constructively with vendors and partners
  • Motivated, pragmatic, and able to progress complex technical initiatives with minimal supervision
Job Responsibility
Job Responsibility
  • Develop IP network design solutions for CCE networks based on architectural inputs and validate them through structured testing in the central laboratory
  • Design and execute testing for new features, network transformations, and SDN use cases, including both manual and automated approaches
  • Define standard configuration guidelines derived from laboratory testing to support harmonised deployment across global IP networks
  • Design, dimension, and configure cloud‑based laboratory environments to host virtualised transport network applications such as SDN controllers, virtual routers, firewalls, and security platforms
  • Lead hardware and software regression testing, with a strong focus on test automation
  • Define test templates and collaborate with automation specialists to translate test cases into reusable automated scripts
  • Maintain and evolve test catalogues through ongoing collaboration with other engineering teams
  • Manage central laboratory environments, ensuring coverage of approved hardware and software aligned with harmonisation roadmaps
  • Introduce laboratory automation using in‑house or third‑party tools to reduce manual configuration activities
  • Support proof‑of‑concept activities to certify new hardware, software, and network solutions
What we offer
What we offer
  • Exposure to global IP and SDN network strategies across multiple Vodafone markets
  • Opportunities to influence standardisation and harmonisation at scale
  • A collaborative engineering environment focused on innovation, automation, and continuous improvement
  • The chance to work with leading network technologies and strategic vendor partners
Read More
Arrow Right