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As a key member of cross-functional teams, the Scrum Master supports a portfolio of applications. This role involves working closely with teams to promote Agile methodologies and support them in understanding Agile theory, practices, rules, and values. The Scrum Master guides teams through their workflows to maximize value delivery and help them make effective decisions. Additionally, the Scrum Master determines and implements organizational improvements to enhance team collaboration and performance, inspiring teams to develop self-awareness and foster a learning culture that enables continuous growth on their Agile journey.
Job Responsibility:
Work with up to three agile teams responsible for coding, validation, debugging, reliability, performance analysis, and ongoing operations within the delivery system
Facilitate and plan all Scrum events with a focus on promoting Scrum practices and engagement in a positive manner
Collaborate with the Product Owner and Tech Lead to ensure the needs of the team are adequately addressed and obstacles in the team’s path are cleared
Track the team’s performance and metrics towards the sprint goals
Identify gaps and implement improvements to boost team collaboration and overall performance
Coach and guide teams toward self-organization and cultivate a collaborative culture that values problem-solving, constructive feedback, and healthy tension
Support teams in creating high-value increments that meet the Definition of Done (DoD)
Identify and remove obstacles that hinder team progress
Foster collaboration between teams and stakeholders
Ensure teams remain focused on quality and continuous delivery
Stay informed about emerging Agile practices and propose innovations
Requirements:
Completed an undergraduate degree in Computer Science, Business Administration, or equivalent
At least 3 years of experience as a dedicated Scrum Master within cross-functional Agile teams, with a strong understanding of Agile principles and practices and a demonstrated ability to apply them effectively
Experience with scaling frameworks such as LeSS, Scrum at Scale, or SAFe is an asset
Experience using tools such as Azure DevOps is an asset
Prior experience working with teams across different time zones
Strong negotiation skills, with a readiness to both challenge and be challenged
Empathetic leadership with a growth mindset
Ability to effectively organize and manage day-to-day work and priorities, using time, energy, and resources to meet goals, deadlines, and deliverables
Ability to communicate in a respectful, positive, and constructive manner, even during times of challenge and frustration
Flexible and adaptable approach to work, easily adjusting to shifts in priorities as the needs of the business change
Ability to effectively work and thrive in a remote work environment with limited opportunities for in-person interactions
Excellent communication skills, with the ability to tailor messaging to a specific audience or situation, both upward and across
Comfortable providing coaching, guidance, and feedback to peers and senior management
Nice to have:
Experience with scaling frameworks such as LeSS, Scrum at Scale, or SAFe is an asset
Experience using tools such as Azure DevOps is an asset