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We are seeking a highly motivated, hands-on, and detail-oriented Scrum Master to join our dynamic Agile team at Citi, serving two dedicated Scrum development teams, each comprising of 8 engineers. In this critical role, you will be a proactive force, driving both team efficiency and value delivery. You will immerse yourself in understanding product intricacies and technical challenges, becoming a knowledge expert to guide your teams effectively. Building strong relationships with both your teams and their diverse stakeholders is paramount, enabling you to proactively resolve and escalate impediments that hinder progress. Your primary focus will be on maximizing value delivery and optimizing team performance through the strategic use of metrics and a relentless pursuit of continuous improvement, all while ensuring alignment with Citi's strategic goals.
Job Responsibility:
Championing Team-Level Value Delivery
Proactive Technical and Dependency Management for Sprint Success
Organized Sprint Planning and Execution Efficiency
Driving Data-Driven Continuous Improvement within Sprints
Building Strong Stakeholder Relationships and Sprint Alignment
Reporting on Sprint Performance and Driving Insights
Requirements:
Minimum of 8 years of experience as a Scrum Master in a large-scale enterprise environment, preferably within the financial services industry
Demonstrated experience effectively serving at least two agile teams concurrently, fostering their productivity and delivery
Certified Scrum Master (CSM) or equivalent Agile certification required
Bachelor's degree in computer science, Information Systems, Business Administration, or related field
Proven track record of successfully cultivating and strengthening an agile mindset and improving the implementation of Scrum principles and practices within development teams, directly resulting in enhanced team collaboration, self-organization, efficient iterative value delivery, and continuous learning
Strong leadership and communication skills, with the ability to influence and collaborate effectively with stakeholders at all levels of the organization
Extensive hands-on experience with JIRA administration, JIRA Configuration, Reporting, and Dashboard, including advanced features like JIRA Rich filters and Smart Dashboards, specifically for tracking, analyzing, and presenting team-level performance and progress.
Nice to have:
Advanced Agile certifications such as Certified Scrum Professional (CSP), SAFe Agilist (SA), or PMI Agile Certified Practitioner (PMI-ACP)
Experience with scaling Agile frameworks (e.g., SAFe, LeSS) in a large organizational setting
Knowledge of DevOps principles and practices, including continuous integration and continuous delivery (CI/CD)
Familiarity with financial services regulations and compliance requirements.