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The Scrum Master plays a meaningful role in delivering high-quality modern solutions software as part of a cross-functional agile scrum team. This role will be accountable for acting as a leader to the scrum team, acting to surface and resolve team-level sprint risks and roadblocks while facilitating scrum ceremonies. This role will also act as a change agent, evangelizing the tents of agile and scrum across KeyBank Merchant Services and other KeyBank Technology, Operations and Service initiatives.
Job Responsibility
Act as a Change Agent with a passion for supporting teams to transform their behaviors toward an agile environment
Facilitate Scrum processes and events enabling team maturity and effectiveness leveraging data driven metrics
Create an agile mindset with focus on agile value and principles leading with transparency, inspection, and adaptation resulting in delivery of high value increments which meet the Definition of Done
Enable teams to develop sprint goals, robust product backlogs, acceptance criteria, definitions of done / ready
Facilitate program level agile ceremonies to include dependency mapping, release planning and scope alignment across Product teams
Enable the removal of impediments to the Scrum Team's progress
Facilitate communication and partnership inside and outside the team to include stakeholder engagement
Protect the team from distractions allowing for focus to meet sprint and program commitments
Promote self-organization and cross-functionality of the team coaching each role to enable high performance of the team
Requirements
Bachelor Degree or equivalent work experience 6+ years working in an agile environment as a development team member, Scrum Master or Product Owner
5+ years working as a Scrum Master
Expert in facilitation, problem solving and influencing outcomes
Expert knowledge of best practices in value driven development (requirements management, prototyping, hypothesis driven development, usability testing)
Expert knowledge of agile tool suites including Atlassian (Jira and Confluence), MS Teams, Monday.com or similar agile management tools
Nice to have
Experience as a Project Manager in a waterfall environment
Familiarity with both agile and waterfall is a bonus
Demonstrated experience with large-scale enterprise agile transformation with experience as a Scrum Master in a scaled environment
What we offer
medical
dental
vision
life
disability
insurance plans
ESPP (employee stock purchase program)
401K program with company match after 12 months
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
corporate discount savings program
on-demand training program
access to certification prep and library of technical and leadership courses/books/seminars after 6+ months tenure