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We are seeking an experienced Scrum Master to facilitate Agile delivery and enable high-performing, cross-functional teams to deliver Salesforce and enterprise technology solutions. The ideal candidate will act as a servant leader, coach, and facilitator, ensuring Agile and Scrum principles are effectively applied while balancing delivery speed, quality, governance, and compliance requirements.
Job Responsibility
Act as Scrum Master for one or more Agile delivery teams
Facilitate Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives
Ensure Agile and Scrum principles are consistently understood and applied
Promote disciplined Agile delivery aligned with organizational standards
Coach teams on Agile best practices, self-organization, and continuous improvement
Support Product Owners in backlog refinement, prioritization, and sprint readiness
Foster collaboration between Product Owners, Developers, QA teams, Architects, and stakeholders
Encourage a culture of transparency, accountability, and ownership
Monitor team velocity, delivery progress, dependencies, and risks
Identify and remove impediments impacting team performance
Support release planning and cross-team coordination
Ensure adherence to governance, security, and compliance standards
Communicate delivery status, risks, and dependencies to stakeholders
Promote transparency through Agile metrics and reporting
Align delivery execution with business priorities and objectives
Drive Agile maturity and continuous improvement initiatives
Facilitate retrospectives and track improvement actions
Promote quality-first and shift-left practices
Leverage Agile metrics such as Velocity, Burndown Charts, and Cycle Time
Support regulatory, audit, and compliance requirements
Maintain delivery documentation and traceability
Promote secure-by-design and compliance-aware delivery practices
Requirements
8–10 years of overall IT experience with significant experience as a Scrum Master
Strong knowledge of Agile, Scrum, and Lean methodologies
Experience facilitating Agile delivery across multiple teams or complex programs
Strong risk, dependency, and issue management skills
Experience working in regulated environments (Financial Services preferred)
Excellent coaching, facilitation, communication, and stakeholder management skills
Ability to influence teams without direct authority