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Scrum Master

stradaglobal.com Logo

Strada

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Location:
India , Gurgaon

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Alight is hiring a Business Technical Analyst / Scrum Master to join our Retiree Health Solutions business unit. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions. The Business Technical Analyst / Scrum Master is responsible for working with a team and stakeholders to gather, capture, and groom requirements, develop acceptance criteria, and assist user testing to ensure a quality product is delivered for one or more product teams.

Job Responsibility:

  • Facilitate Agile ceremonies, including daily stand-ups, sprint planning, reviews, and retrospectives
  • Guide and coach the Scrum team on Agile principles and best practices
  • Remove impediments and blockers to ensure smooth project delivery
  • Collaborate with the Product Owner(s) to manage and prioritize the product backlog
  • Liaisons between Business Product Owner(s) and Technology Development team(s)
  • Leads business requirement discussions based on priority set by the Product Owner
  • manage capture of materials and documentation as needed by the team to support successful delivery
  • Supports and coordinates User Acceptance testing
  • Foster a culture of continuous improvement by encouraging feedback and process refinement
  • Promote team accountability and ownership of deliverables
  • Ensure alignment with organizational goals and Agile standards
  • Documents requirements (user stories), functional and nonfunctional, for existing and new products, to pass on knowledge to the technology delivery team
  • Answers questions and works closely with the project team and business team throughout development
  • Applies and adapts agile values and principles with the team to improve workflow, identify lessons learned, evaluate completed tasks, and make process improvements based upon successful and unsuccessful project elements
  • Develops best practices to share
  • Serves as an escalation point for issues requiring functional engagement

Requirements:

  • Bachelor’s degree in computer science, Information Technology, Business or related field
  • Certified Scrum Master (CSM) or Professional Scrum Master (PSM) or SAFe Scrum Master certification (preferred)
  • Proficiency in Agile tools such as Jira, Azure DevOps
  • Understanding of software development lifecycle (SDLC) and DevOps Practices
  • Strong understanding of Business Systems and Customer Relationship Management software, particularly Microsoft Dynamics CRM, preferred
  • Strong facilitation, conflict resolution and problem-solving skills
  • Excellent communication and stakeholder management abilities
  • Ability to drive team collaboration and foster a high-performing Agile culture
  • Excellent analytical and critical thinking skills
  • Strong facilitation skills in leading planning meetings, reviews, and retrospectives
  • Good interpersonal skills and ability to work with diverse and remote teams
  • Ability to structure and communicate needs, requirements, and solutions in a business context for business stakeholders
  • Experience as a Business Analyst including understanding of business requirements gathering and business analysis referring to existing documentation and processes
  • Experience in analyzing business requirements at all stages of software development
  • Exposure in functional, integration, regression and user acceptance testing of applications
  • 5+ years of experience as a Scrum Master in Agile environments for a product focused delivery team
  • Proven track record of successfully delivering projects using Scrum methodologies
  • Experience working with cross-functional and distributed teams
  • Experience in Health Insurance Technology Solutions
  • Domain expertise in IT, software development, or relevant industry sectors
  • Experience in coordinating and managing teams to develop functional designs that satisfy the user requirements
  • Successful track record of delivering technology projects of very high complexity

Nice to have:

  • Exposure and understanding of Medicare domains of the health insurance industry for appointments and enrollments
  • Knowledge in working with ETL processes
What we offer:
  • Flexible working arrangements
  • Variety of health coverage options
  • Wellbeing and support programs
  • Retirement plans
  • Vacation and sick leave
  • Maternity, paternity & adoption leave
  • Continuing education and training
  • Several voluntary benefit options

Additional Information:

Job Posted:
December 12, 2025

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