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Our client is seeking a Scrum Master to support multiple teams involved in their enterprise-wide modernization initiatives, including core system replacements, online banking transitions, data platform modernization, and cross-association program work. This role will partner closely with Product Owners, RTEs, other Scrum Masters, and technical stakeholders to enable team effectiveness, ensure alignment across workstreams, and drive continuous improvement. The ideal candidate is a strong facilitator and servant leader with experience in SAFe environments and familiarity working within complex, multi-vendor, multi-system programs.
Job Responsibility:
Facilitate Scrum ceremonies (daily stand-ups, sprint planning, reviews, retrospectives) and ensure effective team cadence
Coach teams in Agile and SAFe practices to improve collaboration, predictability, and delivery
Remove and manage team-level impediments, escalating when necessary
Support teams working across dependencies
Drive continuous improvement by promoting metrics‑driven decision-making, feedback loops, and process optimization
Partner with the Product Owner to maintain a healthy backlog, clarify scope, and ensure readiness for upcoming sprints
Collaborate closely with the Release Train Engineer and other Scrum Masters to ensure alignment across teams within the program
Help the team coordinate key activities related to: Loan Accounting System Modernization (CLS, Profile), Online Banking transitions (e.g., D1C), Data Lake House integrations and reporting support, FCS Financial offboarding and Plant program dependencies, Lamina integration for Capital Markets, where applicable
Support cross-team planning using tools such as Azure DevOps and ClickUp, including dependency tracking, milestones, and capacity insights
Foster a culture of transparency, accountability, and value delivery
Requirements:
3–5+ years of Scrum Master experience in Agile/Scrum environments
Strong understanding of SAFe principles and experience working on or near an Agile Release Train
Excellent facilitation, coaching, and servant leadership qualities
Proven ability to identify and remove impediments in fast-paced, complex programs
Experience coordinating work across multiple teams, vendors, or system integrations
Strong communication skills and the ability to work with business, technical, and leadership stakeholders
Experience with tools such as Azure DevOps, ClickUp, or similar Agile planning tools
Experience in financial services, banking, or core system modernization initiatives (e.g., FIS, Fiserv, Profile, CLS)
Familiarity with data platforms, data pipelines, and reporting environments (e.g., Databricks, Lakehouse architectures)
Knowledge of customer-facing system transitions such as online banking migrations
SAFe certification (e.g., SSM, SASM)
What we offer:
Comprehensive medical, dental and vision plans for you and your dependents
401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability