Scrum Master

• Facilitate agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Coach teams to improve velocity, flow, delivery predictability, and agile maturity
• Support Product Owners with product vision, roadmaps, MVPs, and feature definition
• Manage backlogs for business and technical stories and support estimation and refinement
• Identify, track, and escalate risks, blockers, and dependencies
• Champion agile behaviours and continuous improvement within teams and the wider organisation
• Contribute to portfolio reporting and governance requirements
• Mentor Apprentice or less experienced Scrum Masters
• Facilitate feature kick-offs and initiation of new types of work
• Support the improvement of agile tooling and contribute to the Scrum Master Community of Practice
• Operate in line with the Bank’s Risk Management Framework and relevant compliance policies

• Experience leading agile delivery teams and supporting up to three teams concurrently
• Knowledge of agile engineering practices such as user stories, BDD, TDD, automation, and continuous testing
• Strong understanding of the software development lifecycle and DevOps environments
• Ability to assess team maturity and implement improvements
• Experience working in less mature agile organisations, supporting Product Ownership growth
• Confident using agile metrics (burn-down, flow, standard reports) to improve delivery
• Comfortable working closely with software development teams, with varying levels of technical depth
• SAFe experience
• Preference for candidates with a banking background or extensive financial services experience

excellent