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We are seeking a Scrum Master Specialist to guide agile delivery teams in Digital & ZTO, enabling efficient, high‑quality delivery of tools and automation that support Vodafone’s network operations. The individual will coordinate day‑to‑day agile activities, support Scrum and SAFe practices, remove delivery obstacles, and help teams achieve consistent sprint and release outcomes. This role suits someone who thrives in collaborative, fast‑paced environments and enjoys enabling teams to work effectively using agile ways of working.
Job Responsibility:
Coordinate project delivery using Agile methodologies such as Scrum and SAFe
Organise and facilitate core Agile ceremonies including Sprint Planning, Daily Standups, Sprint Reviews, Retrospectives, Backlog Refinement sessions, and escalation mitigation calls
Work with squad members to maintain a clear, prioritised and well‑refined backlog aligned with measurable outcomes
Define delivery timelines, identify risks, implement mitigation activities and ensure deliverables are achieved
Support conflict resolution and remove impediments impacting delivery progress
Manage each sprint in collaboration with cross‑functional teams to ensure all sprint activities are completed
Coordinate workflow using visualisation boards and delivery data
Promote effective collaboration and communication between stakeholders
Ensure teams follow Scrum or SAFe principles and embrace continuous improvement
Support teams in implementing agile‑driven changes effectively
Use delivery data to provide reliable forecasts and progress reports
Participate in the Agile Community of Practice as a contributor and ambassador for agile best practice
Facilitate customer‑facing meetings to provide updates on product and project progress
Requirements:
Experienced in IT or Telco operations with a strong record of achieving delivery outcomes
At least 3 years’ experience as a Scrum Master within software development teams (desirable)
Strong understanding of agile frameworks, including Scrum, SAFe and Kanban
Hands‑on experience with Agile methodologies and DevOps practices, including Continuous Integration and Continuous Delivery in cloud environments
Comfortable working in cross‑team, multicultural and distributed environments
Skilled in written and verbal communication in English, with the ability to promote collaboration and clarity
Proactive problem‑solver able to minimise overhead tasks and manage interdependencies
Effective relationship‑builder with the ability to foster inclusive team cultures
Strong organisational skills and ability to manage multiple activities in time‑sensitive situations
Experience working in business‑critical environments
Ability to build and maintain strong relationships with internal and external stakeholders
Professional experience within the Telco industry is preferred
What we offer:
Hybrid way of working: 2 days per week/ 8 per month
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
You get to work with tried and trusted web-technology
We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off
Special Paternal Program - 4 months of paid paternity leave