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Carex is partnering with a financial services leader to identify a Scrum Master / Project Manager who brings a blended Agile and traditional project management skill set. This role will support technology and business initiatives by facilitating Agile delivery while also providing structured project planning, governance, and stakeholder communication. The ideal candidate is comfortable operating in hybrid delivery models, acting as a servant leader to Agile teams while ensuring projects remain aligned to business objectives, timelines, and governance expectations.
Job Responsibility:
Facilitate Agile ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives
Serve as a servant leader to delivery teams, coaching on Agile and Scrum principles to promote self-organization and continuous improvement
Partner with Product Owners to support backlog prioritization, refinement, and readiness
Remove impediments and manage dependencies to ensure steady delivery and team focus
Track and report Agile metrics (velocity, burndown, capacity, sprint health) to support transparency and planning
Foster strong team collaboration and psychological safety
Plan, execute, and manage projects of low to medium complexity, including scope, schedule, budget, risks, and issues
Develop and maintain project plans, timelines, milestones, and status reporting
Manage project intake, requirements, and change control processes
Prepare materials and support project governance, leadership updates, and steering committee reviews
Monitor project progress against objectives and escalate risks or issues as needed
Coordinate cross-functional resources across technology, business, and vendor teams
Act as a primary point of contact for business and technology stakeholders
Translate business needs into actionable delivery plans and timelines
Balance competing priorities while ensuring alignment across teams and initiatives
Support release planning and delivery coordination across Agile and non-Agile teams
Promote adoption of standard delivery practices, tools, and templates
Coach teams and stakeholders on hybrid delivery models, Agile best practices, and project management disciplines
Identify opportunities to improve delivery efficiency, predictability, and quality
Contribute to the evolution of delivery standards and ways of working
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
Support and comply with Quality Management System (QMS) policies and procedures
Maintain regular and reliable attendance
Act with an inclusion mindset and model these behaviors for the organization
Requirements:
Bachelor’s degree in Business, Information Technology, or a related field or equivalent professional experience
5+ years of experience in a Scrum Master and/or Project Manager role
Hands-on experience facilitating Agile/Scrum teams and managing project delivery concurrently
Strong understanding of Agile, Scrum, Kanban, and hybrid delivery models
Demonstrated experience managing scope, schedules, risks, and dependencies
Excellent communication, facilitation, and stakeholder management skills
Ability to work effectively in a matrixed, cross-functional environment
Proficiency with delivery and collaboration tools such as Jira, Confluence, MS Project, Smartsheet, or similar
Authorization to work in the United States without sponsorship
Demonstrated ability to perform essential job duties with or without accommodation
Nice to have:
Certified Scrum Master (CSM), SAFe Scrum Master, or similar Agile certification
Project Management Professional (PMP) or PMI-ACP certification
Experience in financial services, insurance, or regulated environments
Experience working with distributed or hybrid teams