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We are seeking an experienced Scrum Master II to serve as a servant leader for Agile Scrum teams. The ideal candidate has hands‑on experience operating as a dedicated Scrum Master within a true Agile environment and is passionate about driving team effectiveness, fostering continuous improvement, and enabling high‑quality product delivery. Candidates with experience supporting consumer-facing applications, enterprise websites, retail, or business services environments are strongly preferred.
Job Responsibility:
Serve as a servant leader accountable for helping Scrum teams achieve maximum effectiveness
Coach team members in Agile best practices, self‑organization, and cross‑functional collaboration
Guide the team to focus on delivering high‑value increments that meet the Definition of Done
Identify, track, and help remove impediments that may impact team progress
Ensure all Scrum ceremonies occur regularly and are productive, engaging, and outcome‑driven (Daily Standup, Sprint Planning, Sprint Review, Retrospective)
Collaborate with team members, product stakeholders, and cross‑functional partners to support informed decision‑making and organizational goals
Assess team and organizational Scrum maturity
provide coaching to elevate practices at a sustainable pace
Facilitate progress without assigning or dictating work
empower the team to self‑manage
Support healthy discussion, conflict resolution, and consensus-building within the team
Enhance transparency through effective communication, reporting, and information radiators
Drive continuous improvement initiatives and encourage experimentation while ensuring Agile values are upheld
Requirements:
Proven experience as a Scrum Master in a true Agile Scrum environment
Hands-on experience performing Scrum Master duties across the full cycle of ceremonies
Background working in at least one other role within an Agile environment (e.g., QA, Developer, BA, PO, etc.)
Strong coaching, facilitation, and servant-leadership skills
Demonstrated ability to support teams delivering enterprise-level or consumer-facing digital products
Nice to have:
Scrum Master certification such as CSM, PSM I, SASM, or equivalent strongly preferred
Experience working with teams that manage or support large-scale enterprise websites
Experience in consumer-facing technology, retail, or business services environments
Track record of identifying improvement opportunities and coaching teams toward higher maturity
What we offer:
medical, vision, dental, and life and disability insurance