Scientist II - Reservations

The Reserve product is a maturing product, most of the “low hanging fruit” initiatives to improve the experience to consistently deliver high reliability have been delivered. Currently, our focus is in building smart levers to maintain reliability while driving efficiency, improving our unit economics and growing adoption and retention. Some of the key projects involve major changes in Pricing, Matching and Dispatch that involve transitioning from heuristic based decision making to building machine learning models to make key decisions in real time, as well as important changes to Driver and Rider experience, including discoverability and awareness generation levers, and finally piloting new use cases that leverage the Reserve Tech as a platform to unlock new vectors of growth.