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SCIDA - You will be responsible for ALL SCIDA activities of a large complex highly secure Managed Service; you are to strictly adhere to ALL platform and building SYOPS's, processes, procedures and local work instructions (inc any BT/Customer requested sub activities) as authorised and directed by the OSM (detail cannot be disclosed on this medium). As the SCIDA you are to assist in attaining and maintaining the strictest government/MoD security assurance and accreditation of the Managed Service. You are to create and maintain brilliant collaborative relationships across the Managed Service to include immediate and matrix'd teams from across different Line of Business (LoBs), 3rd Party Suppliers, 3rd Party contractors, customer authority and multiple user authorities as defined in the Security Aspects Letter (SAL) and contract. You are to work at multiple (undisclosed on this medium) strategic customer/user Network Operations Centre (NOC) locations as directed. You are to support, help coach, mentor and support other members of the team; providing feedback where appropriate within the team to ensure that everyone is inclusive within the team and that there is a 'One Team approach'. The OSM is to set ambitious objectives and goals to build knowledge and experience, deliver and maintain a brilliant customer experience.
Job Responsibility
Manage, grow and maintain SCIDA activities within the Managed Service
Be technically current and competent in a wide range of technologies to be able to either design & develop and deliver SCIDA interventions, using the latest SCIDA Strategies in line with the Customer Frameworks
Manage, plan, and administrate complex SCIDA activities and strategies
Lead, create/develop strategy & policy and manage the ILS activities within the managed Service
Use operational and SCIDA experience and technical expertise to create and deliver a brilliant customer experience understanding the customer's needs and expectations
Support senior manager to create a brilliant employee experience using team/customer data analytics
Champion change and support senior manager to overcome obstacles in delivering effective outcomes
Communicate BT's business strategy and policy in a clear concise manner
Champion and aid cost reduction within area of responsibility
Requirements
Experience of implementing and running highly complex secure IT platform strategies and solutions across multiple sensitive platforms - MANDATORY
Experience of SCIDA and TEMPEST Methodologies - MANDATORY
Detailed planning and costing for large highly secure operational estate - MANDATORY
Working across several high-profile stakeholders - MANDATORY
Management of BT Security Policy, Assurance and Compliance - MANDATORY
Management of MoD/HM Government Security Policies, Assurance and Compliance - MANDATORY
To be technologically current and competent, gaining and maintaining the highest security compliances and accreditations for secure, bespoke managed services - MANDATORY