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C&M Travel Recruitment Logo C&M Travel Recruitment · Hospitality and Tourism

School Travel Specialist

United Kingdom, Brighton and Hove Employment contract 27000.00 - 30000.00 GBP / Year · Job Posted June 15, 2026
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Job Description

This leading specialist travel company is passionate about providing meaningful, inspiring and educational trips to a wide range of destinations, carefully designed by experts with first hand product knowledge. They now have a vacancy for a School Travel Specialist (Account Manager) to manage a portfolio of schools to handle inbound enquiries and manage each trip from initial contact through to confirmation, delivering exceptional service and building long term relationships throughout. Salary £27k to £30k with uncapped commission (OTE £15k), hybrid working.

Job Responsibility

  • Deal with inbound enquiries and manage reservations via phone, email and occasionally in person, providing expert destination advice and converting enquiries into confirmed bookings
  • Build strong relationships with teachers and group leaders, ensuring each school receives an exceptional experience and that trips maximise learning outside the classroom
  • Produce tailored trip proposals that meet curriculum needs, school priorities and commercial guidelines
  • Deliver destination or product presentations to schools, either in person or virtually, occasionally outside normal working hours
  • Provide cover on the emergency phone rota
  • Work collaboratively with internal colleagues to ensure workflow and service standards are consistently exceeded

Requirements

  • Proven sales experience within school / educational / student travel
  • Strong sales, influencing and objection handling skills with the ability to work within margin guidelines
  • Excellent organisational skills with the ability to prioritise a busy workload and manage multiple trips simultaneously
  • High level of accuracy, attention to detail and strong numerical ability
  • Excellent interpersonal and communication skills, with the ability to adapt tone and style to different audiences
  • Strong customer service focus with the ability to build longstanding relationships
  • Confident user of CRM/reservation systems and Microsoft Word, Excel and Outlook
  • A clean driving licence for school visits
  • Must be suitable to work with children and vulnerable adults
  • DBS check required

What we offer

  • discounted travel
  • health cash plan
  • subsidised gym membership
  • wellbeing initiatives
  • social events
  • birthday day off
  • increasing holiday allowance
  • opportunities to travel to experience trips first hand
  • uncapped commission (OTE approx. £15k per annum)
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