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School Success Associate

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Edpuzzle

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Location:
United States

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Category:
Education

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Contract Type:
Not provided

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Salary:

55000.00 - 65000.00 USD / Year
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Job Description:

We’re looking for our next School Success Associate to join the Customer Success team in the US. You will focus on assigned school projects, develop training and support materials, and coordinate and lead training sessions for staff, including teachers, tech coaches, and curriculum coordinators, throughout targeted schools. Additionally, you will serve as the Edpuzzle representative at both online and in-person events. Up to 50% travel is required to visit schools, districts and attend conferences within the assigned territory.

Job Responsibility:

  • Focus on assigned school projects
  • Develop training and support materials
  • Coordinate and lead training sessions for staff, including teachers, tech coaches, and curriculum coordinators, throughout targeted schools
  • Serve as the Edpuzzle representative at both online and in-person events
  • Coordinate with the regional country managers and the regional inside sales specialists to design an action plan dedicated to support Edpuzzle adoption and impact in the schools under premium subscription in Region
  • Onboard and train in the use of Edpuzzle to our customers, providing a pedagogical sense to its use
  • Deliver training to help teachers have the best possible experience using Edpuzzle
  • Develop online learning opportunities and professional development activities for staff across schools and groups of schools
  • Provide direct instruction of standards-based lessons to specialists and educators, and facilitates implementation of school-wide technology projects
  • Prepare lesson plans, training materials, and tutorials for schools supported programs
  • Serve as a model by demonstrating lessons in the library resource center or classroom when appropriate
  • Participate in online and offline events representing Edpuzzle across the region
  • Contact the people responsible for Edpuzzle in schools to ensure its use and that the implementation is correct
  • Coordinate with account executives and Edpuzzle team members to deliver excellent training sessions with IT coaches, curriculum leaders, or school administrators within the assigned schools and groups of schools
  • Develop, coordinate, and customize training materials for each assigned school
  • Coordinate and lead remote training sessions with teachers, tech coaches and coordinators and curriculum coordinators
  • Maintain strong pipeline management and log activities, as well as track the success of training sessions in coordination with Edpuzzle team members
  • Performs other duties as assigned

Requirements:

  • 4-5 years of relevant experience as an Instructional Coach, Tech Coach, District Support or Administrator
  • Must be based in one of the following states: New Jersey, Massachusetts, Connecticut, Rhode Island, or New York
  • Proven experience creating and leading school professional development sessions at scale, as well as creating video tutorials and engaging content for teachers
  • Available to travel up to 50% of the time primarily within NY, NJ, MA, RI, NH, ME, VT
  • Experience delivering training for large school districts
  • Proficiency using Edpuzzle or any other LMS
  • Experience training colleagues in the use of edtech tools
  • Experience working remotely
  • Persistence and positivity in the face of adversity
  • Outstanding presentation and communication skills
  • Bachelor's degree or Master’s degree in Education or a related field

Nice to have:

  • Google Trainer or Innovator / Microsoft Expert or Apple Distinguished Educator
  • Fluency in Spanish
  • … or another amazing skill you bring to the table that we haven’t thought of yet!
What we offer:
  • $1,200 per year in professional development reimbursement
  • Medical, vision, and dental insurance
  • 401(k) matching
  • 14 paid holidays and flexible PTO
  • Work from home stipend
  • Team-building events during working hours to connect, learn, and create lasting bonds with passionate colleagues

Additional Information:

Job Posted:
February 03, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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