School receptionist

• Be the first point of contact for the school community
• Ensure smooth and efficient running of the school reception
• Support wider administrative functions
• Manage all aspects of the school reception
• Handle telephone and face-to-face enquiries with empathy and discretion
• Ensure reception area is staffed at key times
• Maintain a calm, orderly and secure environment
• Manage visitors
• Ensure safeguarding and security procedures are followed
• Maintain accurate sign-in systems and evacuation records
• Manage school attendance processes
• Ensure registers are accurately completed
• Manage absence messages appropriately
• Inform relevant staff while maintaining confidentiality
• Provide administrative support
• Manage mail, stationery and uniform supplies
• Support staff queries
• Maintain office systems
• Ensure pupil records are kept accurate and up to date
• Organise, book and confirm supply staff
• Understand and follow all relevant school policies
• Participate in emergency procedures when required
• Demonstrate strong commitment to safeguarding in line with Keeping Children Safe in Education

• Friendly, calm and professional demeanor
• Ability to work effectively in a busy environment
• Excellent communication skills
• Confidence interacting with pupils, parents, staff and external visitors
• High level of discretion, confidentiality and attention to detail
• Organised, flexible and proactive
• Able to prioritise tasks and respond to changing demands
• Confidence in using and learning new IT systems
• Ability to maintain accurate data across multiple platforms

Experience within a school setting, particularly in a SEND or SEMH environment