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Stride, Inc. Logo Stride, Inc. · Education

School Operations Support Specialist

United States, Durham · Job Posted February 18, 2026
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Job Description

The School Operations Support Specialist performs and/or oversees various aspects of school operations with an emphasis on compliance activity at all levels, internal and external to the K12 organization.

Job Responsibility

  • Work with administrative staff to ensure the school follows and meets all audit requirements
  • Oversees and supports major school events, such as enrollment, Semester End Transition, Year End Transition, and state testing
  • Develops relationships with education vendors, the districts, state and other education stakeholders
  • Helps maintain student records and data
  • creates/implements/documents processes that ensure student data validity in K12 and 3rd party databases
  • Assists Manager, School Operations with local, state, and federal reporting requirements
  • Works with administration to properly onboard and offboard staff
  • Works with School Operations, Data, and Assessment Senior Manager and administrative staff to ensure the school is compliant with and meets all audit requirements
  • Assists Manager, School Operations with the development of school policies and procedures
  • Collaborates as necessary with Sales, Client/Account Management, Product Development, IT, and other key stakeholders, to gain knowledge that will ensure client operational support needs are met
  • Assists with a wide variety of personnel support issues and may support key office positions
  • Support the execution of operational strategies and initiatives
  • Monitor and report on key performance metrics and project progress as required
  • Assist in the development and implementation of process improvements
  • Assist in onboarding new team members and provide ongoing support
  • Ensure accuracy and confidentiality of all operational data

Requirements

  • Bachelor’s degree in relative field of study
  • 0-3 years of relevant professional experience OR Equivalent combination of education and experience
  • Ability to clear required background check
  • Great organizational and time management skills
  • Proficient MS365
  • web proficient
  • Strong technology skills
  • Experience using search engines (internet) for research projects
  • Experience using a student information system and/or other type of database
  • Strong written and verbal communication skills
  • Ability to travel 20% of the time

Nice to have

  • Formal project management experience in fast-paced or start-up environment
  • Non-profit / education grants management experience
  • Experience with managing online learning
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