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Scheme Manager Non Residential

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Social Value Portal Ltd

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Location:
United Kingdom , Wokingham

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Category:
Real Estate

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Contract Type:
Not provided

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Salary:

24638.00 GBP / Year
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Job Description:

This is a great job opportunity for you to join our leasehold retirement team as Scheme Manager. If you want to make a difference supporting people to live independently and enjoy their well-earned retirement, then join us… You’ll ensure the smooth running of our retirement community by managing our buildings and ensuring our customers are always supported to live independently in their own home.

Job Responsibility:

  • Managing the scheme on behalf of our residents, ensuring that our buildings are safe, secure and meet required safety standards
  • Providing visibility on the scheme, engaging with customers, responding to calls and providing a warm, safe and welcoming environment
  • Ensuring communal areas are clean, safe and welcoming
  • Working with partner contractors for any repairs and maintenance works required in communal living areas
  • You might also support sourcing suitable local suppliers
  • Signposting customers to relevant services to support their welfare and make a difference to their lives
  • Supporting our sales team when a new property becomes available, interviewing new potential customers and providing a warm welcome as our new customers move in

Requirements:

  • A passion for providing excellent customer service and being able to build great relationships with customers from different backgrounds
  • Knowledge of the health and social issues that affect older people
  • Some experience in safeguarding and carrying out risk assessments
  • Able to work collaboratively with different partners
  • Strong administrative skills, being able to manage accounts, budgets and invoicing for any repairs to our buildings, communal areas and gardens
  • A self-starter approach with the ability to work much of your time alone
  • You’ll be organised, bring initiative and be able to make your own decisions effectively
  • You must be able to use technology for updating records, completing online learning and collaborating with other colleagues
  • You’ll need an Enhanced DBS check done
What we offer:
  • 34 days leave, increasing to 39 (including bank hols and a “me day”)
  • Health cash plan saving you from £1140 per annum
  • 800+ discounts on shops, days out, holidays, tach and more
  • Career path with development and an excellent training package
  • Matching pension scheme with life insurance of 3x salary

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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