Scheme Fulfilment Coordinator

Reporting to the Supply Chain Operations Manager, this role is responsible for coordinating between internal and external stakeholders (including contractors and Boots Project Managers) to review, resolve and manage all ad hoc stock requests and queries. Working alongside the Operations and Contractor Support Managers, you will attend calls and meetings relating to scheme installations and projects. You will review all ad hoc stock requests, ensuring full supply to onsite teams so schemes can be completed in full and on time. You will investigate the root cause of all requests and use these findings to report on contractor and customer performance. Using data-driven insights, you will support the Continual Improvement (CI) programme, facilitate change, and continuously review and improve existing processes. Key attributes for this role include the ability to maintain strong working relationships with internal and external stakeholders, excellent attention to detail, and the ability to prioritise tasks within fluid and changing timelines.