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We are seeking an experienced Administrator to join the Medical Education team based at St Nicholas Hospital, this key role is responsible for ensuring high standard and efficient administrative support for Postgraduate Resident Doctors. The successful applicant will have excellent customer service experience, excellent organisational and communication skills, experience of taking responsibility for managing own workload and meeting deadlines, able to work under pressure in a fast-paced environment with changing priorities, think critically and have excellent planning skills. A good working knowledge of Microsoft Office applications and ability to learn new IT skills as required. The applicant will also possess the ability to work as a part of a team, but also independently and establish good working relationships with internal and external stakeholders. An understanding of Medical Education would be beneficial but is not essential. Are you organised with a keen eye for detail, if so then this exciting opportunity may be just what you're looking for!
Job Responsibility:
Providing high level administrative support and coordination for the delivery of Core Resident job placements
Manage and maintain comprehensive Work Schedules for Core and GP posts
Working closely with the Medical Education Lead, Medical Education Manager, Associate PG Medical Director, NHSE, Lead Employer Trust, Teaching Fellows, and Consultant to plan and deliver all elements of postgraduate education
Collating postgraduate feedback and working with the Medical Education Lead to look for trends that lead to the continuous improvement and development of the service
Supporting the approval process of Resident Doctors study leave
Planning and organising Mock Exams for Resident Doctors
Organise and oversee Postgraduate weekly teaching programmes North of Tyne
Plan and organise local Induction programmes for Resident Doctors
Provide High level administrative support to local Consultant College Tutors
Manage and maintain distribution of trust laptops for Core Residents
Manage, organise and attend review and committee meetings
Line management/supervision of Medical Education Admin Officer, providing training & allocation of work, following all workforce policies as necessary
Arrange Resident Doctors appointments with Postgrad Associate Director
Maintain up to date approved work schedules for Core and GP training posts within the trust, support the placement planning process of allocating Resident Doctors to training posts
Process and approve Resident Doctors study leave applications according to current guidance
Organise Postgraduate weekly teaching programmes for North of Tyne
Organise and co-ordinate Core Trainee Development Programme teaching sessions
Support Psychotherapy training for Core Residents
Arrange a range of Postgraduate review meetings, taking notes and actions. Attend and contribute to the Medical Education Committee group
Manage and maintain the distribution of Trust laptops for Core Trainees
Requirements:
Good standard of education GCSE Grade A - C in English and Maths or equivalent
NVQ Level 3 or equivalent qualification/experience
Excellent customer service experience including handling queries, complaints and sensitive information
Experience of taking responsibility for managing workload and meeting deadlines - own and team
Ability to work under pressure, and maintain a customer-service focus, often with constant interruptions by telephone, urgent emails or in person
Proven ability to use Microsoft 365 and related packages, including databases, spreadsheets, and inputting and updating electronic information
Ability to work alone with minimal supervision and manage own time and workload effectively
Capable of working with confidential and sensitive information
Excellent organisational skills
Excellent verbal and written communication skills
Experience of working in a team to achieve deadlines and objectives