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Scheduling Supervisor

United States, Worcester Employment contract 50000.00 - 55000.00 USD / Year · Job Posted June 01, 2026
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Job Description

As a Scheduling Coordinator, you’ll play a vital role in supporting both our clients and caregivers — making a meaningful impact every single day.

Job Responsibility

  • Act as the main point of contact for clients and caregivers, ensuring consistent communication and a high level of satisfaction
  • Manage caregiver schedules to ensure the right match of skills and availability
  • Collaborate with clinical and recruitment teams to support new patient referrals and caregiver onboarding
  • Maintain accurate and up-to-date records, schedules, and reports
  • Participate in the on-call rotation — only once every other weeks, phone support only, and paid
  • Help build a strong, engaged caregiver team by fostering a positive, supportive work environment
  • Handle problem-solving with professionalism and empathy — turning challenges into opportunities
  • Manage performance and support the retention of caregivers through engagement and timely feedback

Requirements

  • Bachelor's degree or equivalent work experience
  • 2+ years of experience in sales, customer service, or a fast-paced office environment
  • Strong organizational and time management skills
  • Excellent communication, relationship-building, and problem-solving skills
  • Comfortable using MS Office and learning new systems quickly

Nice to have

  • Experience in healthcare
  • Thrive in fast-paced environments
  • Proactive, adaptable, and solution-oriented
  • Genuinely enjoy helping others
  • Want to grow into leadership or regional roles

What we offer

  • Bonus potential up to 25% of salary based on branch performance
  • Cell phone reimbursement
  • On call pay
  • Mileage reimbursement
  • Up to 80 hours of vacation accrual in first year
  • 48 hours of sick time accrual
  • 1 8-hour fun day
  • 1 8-hour inclusion day
  • Vacation accrual increases to 120 hours after 1st year
  • Opportunities for advancement and career growth
  • Thorough training
  • Flexible schedules
  • Electronic charting
  • Access to a clinical supervisor 24/7
  • Tuition Reimbursement
  • Weekly pay via multiple payment options

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