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Scheduling Supervisor

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Aveanna Healthcare

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Location:
United States , West Springfield

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Category:
Office Administration

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Contract Type:
Employment contract

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Salary:

50000.00 - 55000.00 USD / Year
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Job Description:

At Aveanna Healthcare, we believe every client deserves the opportunity to live life to their fullest potential. We are dedicated to providing high-quality clinical home care to medically fragile individuals, helping them thrive in the comfort of their homes. As a Care Experience Manager (CEM), you'll play a vital role in supporting both our clients and caregivers — making a meaningful impact every single day.

Job Responsibility:

  • Act as the main point of contact for clients and caregivers
  • Manage caregiver schedules
  • Collaborate with clinical and recruitment teams
  • Maintain accurate records, schedules, and reports
  • Participate in the on-call rotation
  • Help build a strong caregiver team
  • Handle problem-solving
  • Manage performance and support retention of caregivers

Requirements:

  • Bachelor's degree or equivalent work experience
  • 2+ years of experience in sales, customer service, or a fast-paced office environment
  • Strong organizational and time management skills
  • Excellent communication, relationship-building, and problem-solving skills
  • Comfortable using MS Office and learning new systems quickly
  • Experience in recruiting or healthcare (preferred but not required)

Nice to have:

  • Thrive in fast-paced environments
  • Are proactive, adaptable, and solution-oriented
  • Genuinely enjoy helping others
  • Want to grow into leadership or regional roles
What we offer:
  • Bonus potential (up to 25% of salary based on branch performance)
  • Cell phone
  • On call and mileage reimbursement
  • Up to 80 hours of vacation accrual in the first year
  • 48 hours of sick time accrual
  • 1 8-hour fun day
  • 1 8-hour inclusion day
  • On-call only every four weeks
  • No hands-on clinical work
  • Opportunities for advancement and career growth

Additional Information:

Job Posted:
May 09, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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