Scheduling Specialist II

• Performs scheduling and coordinates simple and complex patient appointments for respective clinics, both in person and over the telephone using an automated patient scheduling system
• triages patient problems, schedules any related tests and procedures and provides appropriate patient instructions
• ability to communicate in an effective and competent manner to ensure a positive outcome in person or on the phone
• develops collaborative relationships with peers, patients, providers and visitors
• work onsite at the hospital and off site locations, welcome and check in patients for their radiology appointments
• verify patient information, complete check in procedures and ensure patients are ready for their appointments
• assist patients with any questions or concerns they may have upon arrival
• assist some patients with changing procedures for their appointment
• enter orders for Mammography and Xray patients and some scheduling of these procedures

• Must possess a high school diploma or equivalent
• At least six months of experience as a Scheduling Specialist I

This is a bargaining union position