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Scheduling & Logistics Co-ordinator

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360 Resourcing Solutions

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Location:
United Kingdom , Ross-on-Wye

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Category:

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Contract Type:
Not provided

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Salary:

24000.00 - 27500.00 GBP / Year

Job Description:

Reporting to Logistics Manager, the Scheduling and Logistics Co-ordinator role is to ensure that the operational requirements of our clients are carried out whilst maximizing the company’s commercial objectives and achieving complete customer satisfaction.

Job Responsibility:

  • Assist with the booking and confirmation of jobs
  • Communicating with clients predominantly via telephone and also email
  • All tasks are to be added to the system in a timely manner
  • Provide support for the Logistics Manager in relation to commercial administration of the business
  • Process jobs and follow up any questions or queries with the clients
  • Liaise with the field regarding logistical or onsite queries – should there be problems finding location or gaining access
  • Liaise with the field to make sure that reports are returned to the office within the client agreement
  • Monitor urgent surveys being processed
  • Log all non-conformities and complaint information onto the computer
  • Assist the Logistics Manager with producing information for the manager
  • Adhere to policies and procedures relating to health and safety and quality management
  • Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility

Requirements:

  • Confident phone manner and customer service
  • Working as part of a team and on your own initiative
  • Prior experience in scheduling works/ managing diaries or similar desirable
  • Confident telephone manner
  • A good geographical knowledge of the UK
  • Good IT skills including MS Office
  • Excellent communication skills (internal and external customers) and be personable to build relationships
  • Confident in the use of the internet to source accommodation and transport
  • Exceptional organisational skills
  • An eye for detail
  • Ability to work as part of a team but also independently when needed
  • Good problem solving skills
What we offer:
  • 25 days annual leave + bank holidays
  • Company pension scheme & sick pay scheme
  • Free eye test every 2 years
  • Access to Kinhub (wellbeing & financial support)
  • Discounts with hundreds of retailers via Reward Gateway
  • Onsite Parking

Additional Information:

Job Posted:
February 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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