Scheduling Coordinator Job at InnovAge (San Bernardino)

Scheduling Coordinator

InnovAge

Location:
United States , San Bernardino

Category:
Office Administration

Contract Type:
Not provided

Salary:

21.15 - 24.33 USD / Hour

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Job Description:

The Scheduling Coordinator assists in participant care responsibilities by performing receptionist duties, escorting participants to exam rooms and scheduling and coordinating various appointments between the participant and providers. The Scheduling Coordinator also performs a variety of clerical duties and provides administrative support to all clinic functions.

Job Responsibility:

Schedules appointments with internal providers and with external network specialists’ offices for consultations and procedures as ordered by PACE primary care physicians
Assists in prioritizing the scheduling of participants by consulting with medical staff, on a daily basis, to manage the participant flow
Works as a liaison to these specialists’ offices for coordinating care and relaying information to PACE operations leadership team as appropriate
Coordinates with the transportation department to schedule outside and special in-house appointments for participants
Ensures that appointment information is relayed to the appropriate departments and caregivers as necessary in addition to notifying participants and their families of appointments and transportation arrangements
Coordinates escorts with the ADHC staff
Takes information from participants to start the triage process for those seeking care without a scheduled appointment
Greets and checks in participants for clinic appointments, performs any necessary documentation in medical records, and performs computer entries to update participant information
Answers clinic telephone calls and directs calls and messages to appropriate parties or voice mail as requested
Performs data entry of participant information, diagnostic orders, test results and data PACE information per established procedures
Maintains inventory of clinic supplies and puts needed supplies on re-order list. Ensures that necessary supplies are always available
Performs any necessary filing or clerical duties necessary to complete charting requirements
Completes weekly audits as assigned
Confirms that lab results are received and contact the lab company as needed for additional information
Requests consultation notes and diagnostic tests by fax as needed

Requirements:

1+ yr administrative or clerical experience that includes filing, record keeping, data entry and providing customer service
1+ yr scheduling experience
Medical Terminology
EMR

Nice to have:

Using Epic EMR
Current state issued Certified Nursing Assistant (CNA) license and/or Medical Assistant certificate
Clinic health care experience in a geriatrics setting
Experience as a Nursing Assistant in home care, long-term care, daycare or group home

What we offer:

medical/dental/vision insurance
short and long-term disability
life insurance and AD&D
supplemental life insurance
flexible spending accounts
401(k) savings
paid time off
company-paid holidays

Additional Information:

Job Posted:
January 01, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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