Scheduling Coordinator

• Reconcile employee work schedules to provide quality care for clients
• Coordinate staffing and scheduling of field agency personnel to meet client needs
• Maintain organized employee and client files on a daily basis
• Manage the branch office in an organized and efficient manner
• Take on-call duties as a requirement of the job
• Maintain confidentiality in all aspects of client, staff and Agency information
• Interact effectively with staff, clients and visitors
• Exhibit positive interpersonal and telephone communication skills
• Answer telephones, follow-up on messages, transfer calls
• Schedule employees to provide client care
• Plan, assign, coordinate and review the work of others as assigned
• Meet deadlines consistently
• Perform general clerical duties (copying, faxing, mailing, filing)
• Adhere to Agency policies, procedures, rules and regulations
• Demonstrate commitment to customer service, ethical and quality work

• Must be a high school graduate or have a GED equivalency
• Minimum of 2 years of responsible office experience, preferably in home care
• Education and/or experience in computer operations/data processing within the past 2 years
• Maintains a current driver’s license and auto insurance, or can verify reliable transportation while on the job
• Bilingual (English / Spanish)
• Visual, hearing ability sufficient to comprehend the English language
• Excellent written and verbal communication skills
• Ability to manage effective communication with a variety of personalities
• Ability to effectively interact with staff, clients and families
• Ability to effectively problem solve and make independent, appropriate decisions
• Ability to perform complex clerical and general office work, data entry and word processing activities
• Ability to walk, sit, stand, kneel and move intermittently during work hours
• Ability to spend extended time at a computer work screen and on the telephone
• Ability to bend, reach and stretch for filing of records
• Must be able to read 11 point or larger font size
• Must be able to hear adequately with no more than an amplifier on the telephone

• Associate Degree in Business or Bachelor’s Degree in Business Administration preferred
• Supplemental courses in secretarial science and medical terminology is desirable

Fantastic Office Environment