Scheduling Coordinator

• Use scheduling software to coordinate caregiver schedules according to client care plans and preferences
• Communicate accurate, timely schedules to caregivers
• Manage last-minute scheduling challenges and fill shifts promptly
• Maintain up-to-date caregiver availability and client records
• Build strong, professional relationships with caregivers, clients, and families
• Communicate schedule updates clearly and with empathy
• Collaborate with internal teams to share feedback and resolve issues
• Document all updates and critical information accurately in the system
• Ensure continuity of care and client satisfaction through proactive scheduling

• Minimum 1 year of scheduling or coordination experience
• Strong computer skills and confidence using scheduling tools and mobile apps
• Excellent communication, professionalism, and customer service etiquette
• Ability to stay calm and organized under pressure
• Strong interpersonal and problem-solving skills
• Self-directed with excellent time management abilities
• Clear Criminal Record Check and Vulnerable Sector Check required before hire

Healthcare or homecare experience

• Dental and extended health care
• Life insurance
• Paid time off
• RRSP matching
• On-site parking
• Professional development and mentorship opportunities
• Career pathways into leadership, client services, or operations
• Supportive onboarding program with continuous training
• Access to modern scheduling and communication software
• Collaborative team environment with recognition and appreciation events