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360 Resourcing Solutions Logo 360 Resourcing Solutions · Office Administration

Scheduling Assistant

United Kingdom, Hartlepool 12.21 GBP / Hour · Job Posted February 21, 2026
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Job Description

Exciting opportunity to come join our team in Hartlepool. Real Life Options is a registered charity, come and work for Real Life Options and you’ll start your day knowing that you’re making a difference by supporting greater independence and creating more opportunities for people with learning disabilities, autism and behaviours that may challenge. You’ll have a rewarding role working with a great team of people and the chance to make a real difference to other people’s lives. We will support you along your career path to learn, develop and grow. The role: We deliver creative, dynamic and person-centred services providing a range of individualised support to people living in supported living properties and shared accommodation with their own tenancies. You will be supporting with our services in Hartlepool.

Job Responsibility

  • Producing and maintaining an accurate and up to date employee and people we support rota
  • Using the rota system to prepare weekly schedules, ensuring efficient allocation of resource whilst matching support workers to people we support
  • Responsive and effective monitoring of employee leave such as sickness absence, annual leave, maternity/paternity leave
  • Communicating rotas to people we support and staff at least 5 weeks in advance
  • Maintain and update personal details on a database with relevant information including contact details, and staffing locations
  • Ensure changes or adjustments are communicated to people we support, staff and managers as soon as reasonably possible
  • Book, plan and coordinate employee training in line with the organisations policies and procedures
  • Identify areas for recruitment and assist with support worker interviews
  • Maintain and develop positive and beneficial relationships with management teams and staff across the locality
  • Liaise with the HR Department to ensure that new starters, leavers and contract changes are processed in a timely manner
  • Ensure that timesheets are completed correctly and in line with internal systems recording annual leave, absences and any extra hours worked
  • Ensure that the weekly utilisation is reported to the Finance Department
  • Ensure staff rotas have team meetings, supervisions and appraisal meetings in line with policy and procedure
  • Arrange flexible cover for colleagues in the event of holidays, sickness and emergencies

Requirements

  • Previous rota management and IT/Systems experience is desirable
  • An enhanced DBS is required

Nice to have

  • Honest
  • Good Communicator
  • Strong Values
  • Flexible
  • Passionate
  • Self Motivated
  • Reliable
  • Caring
  • Inclusive

What we offer

  • Accredited training giving you the knowledge and skills to excel in your role
  • Access to additional qualifications such as NVQ level 2 and NVQ level 3 in Health and Social Care
  • A minimum of 28-days paid holiday a year, including bank holidays (pro-rata for part time staff)
  • An employer contributory pension scheme which you opt in or opt out of
  • A free Employee Assistance Programme (including a medical helpline, telephone and face-to-face counselling, debt, financial and legal information)
  • £10,000 Life cover
  • Refer a Friend Incentive £250 Bonus (terms and conditions apply)
  • A financial wellbeing scheme
  • A reward gateway with access to discounted goods and services
  • Recognition Initiatives
  • Cycle to Work Scheme
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