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Integrated Medical Services, Inc. Logo Integrated Medical Services, Inc. · -

Scheduling and Medical Records Supervisor

United States, Avondale · Job Posted May 04, 2026
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Job Description

Headquartered in Phoenix, IMS Care Center is a team of 500 employees and a physician-led organization united through its providers’ commitment to high-quality innovative health care. Each day is a new day for ground-breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow. IMS is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Scheduling Supervisor for our Avondale Cardiology clinic. The Scheduling Supervisor provides guidance, training, and monitoring of scheduling and medical records staff activities. Additionally, they ensure all in-house testing is completed, chart audits are conducted routinely, records are upload into the patient charts timely, and manages the record release process to ensure timely release of records.

Job Responsibility

  • Monitor time and attendance to ensure employees are clocking in and out according to company policy
  • Approve time off requests and approve PTO through UKG
  • Arrange for coverage for employees while they are sick/on vacation/leave, etc.
  • Ensure employees follow IMS policies and procedures
  • Responsible for staff training, team building and growth
  • Responsible for staff supervision, corrective action, and recommendations for termination
  • Assists Practice Manager in developing and enforcing staff schedules
  • Responsible for evaluating staff performance, developing standards and ensuring basic competencies for all staff
  • Interview, select and hire new employees for open positions
  • Works with Practice Manager to develop and implement goals and objectives for the clinical areas
  • Oversees scheduling staff and Medical Record staff and ensure departmental and organizational goals are met and timely
  • Plans, organizes and supervises the work of Schedulers and Medical Records staff
  • prioritizes, assigns, monitors and reviews work
  • provides guidance, technical direction and problem-solving in response to staff questions and problems
  • Interprets and monitors compliance with regulations governing medical records such as confidentiality and release of information, record timeliness and completeness, records retention and preservation, and related regulations impacting IMS operations
  • Evaluates systems and procedures and develops recommendations for improved operational efficiency and effectiveness
  • Helps maintain scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns
  • Perform other duties as assigned

Requirements

  • Minimum 1 - 3 years’ experience supervising a Cardiology clinical setting
  • Supervisory experience in a cardiology clinic or hospital setting, including surgery scheduling, device scheduling, medical records, medical insurance, referral and prior authorization processing
  • Certified Medical Assistant with a minimum of 3 years’ practical experience
  • Travel may be required depending on business needs
  • Bilingual Spanish/English Preferred

Nice to have

  • Medical Assistant Diploma with a minimum of 3 years practical experience
  • Bachelor’s degree in Healthcare Administration or Business Administration preferred

What we offer

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Life insurance
  • Paid time off
  • 401K plan
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