Scheduling Administrator Job at Office Angels (Tunbridge Wells)

Scheduling Administrator

Office Angels

Location:
United Kingdom , Tunbridge Wells

Category:
Office Administration

Contract Type:
Employment contract

Salary:

28700.00 GBP / Year

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Job Description:

Are you a highly organised administrator with a knack for scheduling jobs and planning diaries? Do you thrive in a dynamic environment where you can make a real impact and work in a fast paced environment? If so, read on.

Job Responsibility:

Works Scheduling/Planning: Allocate the right trades for the job, ensuring they are given appropriate appointment slots and managing appointments geographically for travel efficiency
Immediate Scheduling: Schedule all works orders as soon as they are received through various channels (mailboxes, portal, and interactive planner) to meet target timescales and achieve contractual KPIs
Appointment Monitoring: Keep a close eye on the system to ensure that appointments are honored by the workforce. Manage all system administration, including completions, rejected appointments, and contractor information, promptly reporting any issues to your manager
Customer-Centric Service: Providing customer service and information update to customers
Appointment Coordination: Manage appointments that require multiple trades or subcontractors, ensuring seamless service delivery
Diary Management: Collaborate with the allocated Supervisor to review diaries, ensuring works are ready to commence with pending materials and tests

Requirements:

Strong organisational and scheduling/planning skills
Sound abilities within Microsoft Office - Word, Excel and Outlook
Excellent communication abilities, both written and verbal
A proactive approach to problem-solving and the ability to work under pressure
A keen eye for detail and a commitment to maintaining high standards
Experience in a similar administrative role within the property or related industry is a plus

What we offer: