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Are you highly organised with a passion for delivering exceptional customer service? We're looking for a Scheduling Administrator to join a busy team in Crawley. This is a varied admin role where you will play a key role in coordinating engineers' diaries and keeping operations running smoothly
Job Responsibility:
Managing and scheduling engineers' appointments efficiently
Acting as the main point of contact for customers, ensuring excellent service
Updating systems and maintaining accurate records of all bookings
Liaising with engineers and internal teams to resolve scheduling conflicts
Handling incoming calls and emails promptly and professionally
Requirements:
Strong organisational skills and attention to detail
Excellent communication and customer service abilities
Ability to work in a fast-paced environment and prioritise tasks
Previous experience in scheduling, coordination is desirable
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