Scheduler

This role is responsible for keeping repairs and maintenance services running smoothly each day, ensuring jobs are scheduled accurately, operatives are supported, and customer appointments are met. It involves managing key systems, monitoring job progress, coordinating with operatives and subcontractors, and making real‑time adjustments to maximise efficiency and first‑time fixes. You’ll handle rescheduling, maintain communication with tenants, oversee emergency and follow‑on work, and ensure repairs are closed correctly and on time. The role also supports Contract Managers with performance monitoring, supply‑chain liaison, and delivering a high‑quality service that meets client expectations and service level agreements. With a strong focus on customer care, compliance, health and safety, and continuous improvement, you’ll play a vital part in delivering a reliable, responsive, and customer‑focused repairs service.