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We are looking for a dedicated Scheduler to join our client's team in Indianapolis, Indiana. In this role, you will play a vital part by coordinating schedules, dispatching crews, and ensuring seamless communication between teams, managers, and customers. You will also oversee administrative tasks and help maintain operational efficiency while fostering strong relationships across all levels of the organization.
Job Responsibility:
Organize daily dispatch for installation teams, ensuring schedules are accurate and routes are optimized
Adjust schedules promptly to accommodate last-minute changes or evolving project needs
Respond to service calls and logistical updates throughout the day to ensure smooth operations
Collaborate with branch managers to streamline workflows and support operational goals
Address inquiries from installers regarding job details, schedules, and clarifications
Resolve discrepancies related to invoices, work orders, or job documentation efficiently
Communicate professionally with customers, project managers, and site managers to confirm job requirements and updates
Prepare quotes and assist with pricing inquiries to support customer needs
Maintain detailed records of schedules, job progress, and installation documentation
Identify opportunities for process improvements to enhance team productivity and operational efficiency
Requirements:
Proven experience in purchasing, dispatching, or operational coordination, preferably with 3+ years in a similar role
Strong organizational skills with exceptional attention to detail and accuracy
Effective communication abilities, both written and verbal, with a customer-service mindset
Familiarity with construction schedules, dispatching practices, and operational workflows
Ability to manage multiple priorities and adapt to changing demands with practical problem-solving
Proficiency in maintaining records and handling administrative tasks in a fast-paced environment
Team-oriented mindset with a commitment to supporting colleagues and achieving shared goals
Demonstrated ability to build and maintain strong relationships with stakeholders through attention to detail