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Sccm desktop engineer

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Ocean Blue Solutions

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Location:
United States , Philadelphia ▼

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Requirements:

  • Demonstrated experience in technical development and documentation
  • General IT proficiency, including: Windows Desktop OS – 10 years
  • Windows Server – 10 years
  • Active Directory – 10 years
  • PowerShell scripting – 5 years
  • Microsoft Office – 10 years
  • Technical writing and editing 5 years’ experience, including: Authoring technical content
  • Editing for both clarity and formatting
  • Degree in a relevant technical or IT discipline
  • Software Packaging and Deployment
  • Create software packages for SCCM with 5 years’ experience, with a focus on Autodesk and Bentley products (both also 5 years’ experience)
  • Download and prepare vendor software for packaging
  • Perform test installations of out-of-box (OOB) software
  • Determine the appropriate installation method (e.g., batch or PowerShell script)
  • Develop installation scripts following established standards and best practices
  • Test and validate resulting scripts
  • Deliver completed packages to the SCCM team for Software Center testing
  • Testing Coordination and Support
  • Coordinate with technical leads, business users, and project managers during package testing
  • Collaborate closely with testers to improve the end-user experience
  • Address and resolve questions or issues that arise during the testing process
  • Technical Troubleshooting and End-User Support
  • Resolve or assist in resolving cross-application technical issues
  • Provide support for end-user software installation issues
  • Manage and update Active Directory groups related to CADD support
  • Research and recommend hardware for purchase when needed
  • Communication and Teamwork, and Process Adherence
  • Provide accurate and timely status updates
  • Demonstrate strong written and verbal communication skills
  • Work effectively in a collaborative team environment to meet shared objectives
  • Share application-specific knowledge across teams
  • Quality, Documentation, and Process Adherence
  • Complete assigned tasks within established time estimates
  • Follow organizational quality standards and procedures
  • Develop, refine, and document expert practices and standards
  • Ensure documentation is accurate, complete, and up to date
  • Identify, track, and resolve issues, risks, and action items
  • Stay informed about industry trends and emerging tools and apply them appropriately
  • Proactively anticipate and resolve issues impacting the team
  • Documentation, Editing, and Standards Development
  • Develop, maintain, and document expert practices and standards
  • Ensure all documentation is accurate, complete, and aligned with established guidelines
  • Perform technical editing of training materials
  • Adjust layout and formatting to conform to required styles
  • Revise text for clarity, accuracy, and consistency
What we offer:
  • Part-time telework
  • Occasional attendance at various meetings, conferences, and training sessions, as well as overnight travel, may be required

Additional Information:

Job Posted:
January 05, 2026

Work Type:
Hybrid work
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