Scams Strategy Manager Job at Barclays (London)

Fraud Strategy Manager

Navan is expanding its Fraud Risk Management organization to build world-class f...

Location

United States , Dallas

Salary:

Not provided

Navan

Expiration Date

Until further notice

Requirements

7–10+ years of experience in fraud strategy, fraud analytics, or financial crime risk management
Strong experience designing and managing fraud rules, policies, and decision strategies in production environments
Deep understanding of how machine learning models and features are used to inform fraud decisions
Proficiency in SQL and strong working knowledge of Python for analysis and strategy validation
Experience working with large-scale data platforms such as Snowflake, Databricks, Spark, or similar
Solid understanding of card payments, transaction flows, identity verification, and fraud typologies (ATO, synthetic identity, first-party fraud, third-party fraud, scams)
Demonstrated ability to partner effectively with Data Science, Engineering, Product, and Fraud Operations teams
Strong analytical mindset with the ability to translate complex data into clear, actionable strategy decisions
Excellent communication skills, including presenting strategy recommendations to senior leadership
Experience in fintech, payments, travel, or e-commerce environments preferred

Job Responsibility

Own and drive fraud strategy for key risk areas across travel and expense, balancing fraud loss reduction with customer experience
Design and evolve fraud rules, thresholds, and decision workflows, informed by data science models, ML features, and investigative insights
Partner closely with Data Science teams to translate machine learning model outputs and features into effective, explainable fraud strategies
Lead strategy development across onboarding, payments, expense submissions, and transaction monitoring
Apply advanced analytics techniques (trend analysis, segmentation, clustering, network analysis) to identify emerging fraud patterns and control gaps
Perform root-cause analysis and loss attribution, quantifying financial impact and prioritizing strategy improvements
Own strategy performance metrics, including fraud loss, approval rates, false positives, and customer friction
Collaborate cross-functionally with Fraud Operations to ensure strategies are operationally executable and continuously optimized
Partner with Engineering and Product to implement fraud strategies into real-time and batch decisioning systems
Drive experimentation and A/B testing of rules, thresholds, and model-driven strategies

What we offer

Generous medical plans, dental, and vision benefits with premiums covered by Navan
Various insurance options designed to cover each family's needs
Paid parental and bereavement leave
Subsidized commuter benefits
Mental health support
Connectivity stipends
Pet insurance

Fulltime

Manager, WhatsApp Integrity Operations

We are seeking an experienced and strategic leader to join the WhatsApp Integrit...

Location

Ireland , Dublin

Salary:

Not provided

Legal Counsel – Business Banking Product and Fraud & Scams VP

Join the Legal team to protect Barclays, its employees, and its brands while ens...

Location

United Kingdom , Glasgow

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Qualified lawyer with demonstrable consumer product regulatory expertise applied in advisory roles for product development, innovation and simplification
Working knowledge of the UK fraud and scams legal landscape
Strong understanding of legal risk management within a financial institution
Collaborative mindset with the ability to work effectively with a broad range of stakeholders, balancing priorities in a complex environment
Ability to provide strategic, commercially-grounded legal advice that balances risk, regulatory expectations and business objectives

Job Responsibility

Development and implementation of best practice legal strategies for risk management and compliance
Proactive consumer banking Legal advice and support to the consumer banking division of the bank on a wide range of legal issues, including regulatory compliance, regulatory change management, consumer protection, and risk management
Representation of the bank in legal proceedings related to consumer banking, such as litigation, arbitration, and regulatory enquiry and investigations
Creation and periodic review of Legal documents in accordance with contractual arrangements policy to ensure compliance with applicable laws and regulations
Legal research and analysis to stay up to date on changes in laws and regulations that may impact the bank's consumer banking operations
Developing and delivering training programmes to educate employees on legal and regulatory requirements related to consumer banking
Pro-active identification, communication, and provision of legal advice on applicable laws, rules and regulations (LRRs)
Keeping up to date with regards to changes to LRRs in the relevant coverage area
Ensuring that LRRs are effectively allocated to, and adequately reflected within, the relevant policies, standards and controls

What we offer

Hybrid working
Structured approach to hybrid working with fixed 'anchor' days
Supportive and inclusive culture and environment
Commitment to flexible working arrangements
Opportunity to embrace mobility and explore operations
Focus on health and wellbeing

Fulltime

Trust & Safety Operations Analyst

At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, use...

Location

United States , San Francisco

Salary:

189000.00 - 280000.00 USD / Year

OpenAI

Expiration Date

Until further notice

Requirements

5+ years of experience in one or more of: trust & safety, fraud prevention, scam investigation, privacy/legal operations, compliance, or other risk/integrity domains ideally in a global or high-growth tech environment
Leverage OpenAI technology to enhance workflows, improve decision-making, and scale operational impact
Bring deep domain expertise in your specialization area and familiarity with relevant legal, policy, and technical frameworks
Have a track record of scaling operations, building processes, and working cross-functionally to improve performance and safety outcomes
Possess exceptional analytical skills able to detect patterns, assess risk, and recommend policy or product changes based on evidence
Communicate with clarity, empathy, and precision especially in sensitive user-facing contexts
Thrive in ambiguous, high-autonomy environments and balance speed with diligence
Are comfortable with frequent context switching, managing multiple projects, and prioritizing impact

Job Responsibility

Handle and resolve high-priority cases in your area of specialization (scaled content enforcement, fraud/scams, privacy/regulatory, or emerging risks)
Perform in-depth risk evaluations and investigations using internal tools, product signals, and third-party data
Act as incident manager for escalations requiring nuanced policy, legal, or regulatory interpretation
Partner with cross-functional teams to design and implement world-class operational workflows, decision trees, and automation strategies
Build feedback loops from casework to inform product, engineering, and policy improvements
Develop and maintain playbooks, SOPs, macros, and knowledge resources for internal teams and vendors
Lead or contribute to cross-functional projects, from zero-to-one process builds to global operational scale-ups
Monitor operational health through case quality audits, SLA adherence, escalation accuracy, and user satisfaction metrics
Train and support vendor teams, ensuring consistent quality and alignment with OpenAI’s trust and safety standards

What we offer

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible

Fulltime

Security Engineer, Investigator - i3E Account Threats & Scams

The Integrity, Investigations, and Intelligence (i3E) Account Threats team is de...

Location

United States , Bellevue

Salary:

154000.00 - 217000.00 USD / Year

New

Seasonal team member

Longleat is seeking enthusiastic and customer focused Seasonal Team Members to j...

Location

United Kingdom , Longleat

Salary:

10.30 - 12.21 GBP / Hour

Longleat Enterprises Limited

Expiration Date

March 08, 2026

Requirements

A passion for delivering a great guest experience and willing to go out of your way to do so
Good team player with excellent interpersonal skills
Ability to remain calm and efficient under pressure
Excellent communication skills with a confident and friendly nature
Be honest, reliable and committed, and enjoy responsibility and exceeding expectations
You must be aged 16 or over, and above school leaving age to apply for this role
For Attractions Team Member role: applicants must be aged 18 or over
For Guest Experience Team Member role: Experience in a customer service environment is required

Job Responsibility

Food and Beverage Team Member: Delivering outstanding service at varied food outlets
Attractions Team Member: Supporting animal team with giraffe feeding, marshalling seasonal events, ensuring guest safety on rides
Retail Team Member: Engaging with guests, helping pick souvenirs, serving on till
Cleansing Team Member: Ensuring the park remains clean and presentable, focusing on guest toilet blocks
Ranger: Providing a clean and presentable environment, waste disposal, traffic management
Guest Experience Team Member: Welcoming guests at arrivals booths, resolving enquiries, meeting VIP guests, responding to questions via email, social media, or telephone

What we offer

29 days holiday inclusive of bank holidays, rising to 31 days at 5 years’ service
Unlimited free entry to Longleat for our employees
Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
50% off Membership for Friends and Family
Discounts on food and beverages and retail merchandise
Discounts on VIP Experiences and Accommodation
Discretionary bonus scheme
Employee Assistance Programme
Employer contributory pension scheme
Life assurance scheme

Fulltime

!

New

Planermill Supervisor

You are a natural leader with the proven ability to adapt and remain flexible in...

Location

United States , El Dorado

Salary:

Not provided

Canfor

Expiration Date

Until further notice

Requirements

Minimum 3-5 years of supervisory experience in an industrial environment
Working knowledge of web-based computer applications and Microsoft Office
Grade 12 or equivalent
Valid driver's license

Job Responsibility

Maintain the highest safety standards, ensuring compliance with all policies, procedures, practices, and OSHA regulations
Address unsafe conditions promptly and proactively
Identify opportunities to improve processes and reduce costs while safely meeting production targets
Coach, train, and support team members to maximize performance
Foster open communication and engage employees for input into work processes and systems
Ensure timely implementation of key corporate and operational initiatives, and assist in equipment troubleshooting
Maintain and monitor production goals
Work with other departments to achieve operational goals

Fulltime

New

Customer Service Representative

As a Customer Service Representative, you will embark in a 12- week training pro...

Location

United States , Mt Sterling

Salary:

17.15 - 25.73 USD / Hour

Dot Foods

Expiration Date

Until further notice

Requirements

High School Diploma
Excellent verbal and written communication skills
Proficient in Microsoft programs such as Office, Word, and Excel
Ability to process a high volume of request (email/phone) at a fast, accurate pace

Job Responsibility

Manage customer questions and requests by providing appropriate solutions, ensuring timely and accurate response and resolution
Act as the liaison between the customer and multiple internal departments, including Replenishment, Pricing, Accounts Receivable, and Transportation
Process customer orders to ensure internal order deadlines are completed on time
Go above and beyond to meet customer needs, including appropriate use of empathy
Work closely with a team to include, outside sales, regional teammates, and internal customers
Applies lean thinking and tools to identify and eliminate waste in all areas of the position

What we offer

Significant advancement opportunities
Potential to work from home after 1 year

Fulltime

Scams Strategy Manager

Barclays

Location:
United Kingdom , London ▼
Northampton
Glasgow
Greater Manchester

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 18, 2026

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