Scality Storage Engineer, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
India, Bangalore

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Scality Storage Engineer providing Operate, Admin and Consulting support on Storage infrastructure and the Operating system in accordance with contractually established terms and conditions and established technical standards. Works within HPE Operations to provide remote (offsite) service and technical support.

Job Responsibility:

Resolve customer's issues via the telephone, email or remote sessions
Reproduce issues in-house and responding back in a timely manner
Regular follow ups with customers with recommendations, updates and action plans
Identify and escalate issues in a timely manner to vendor according to Standard Operating Procedures
Leverage internal technical expertise to provide effective solutions to customer issues
Collaborate with other CoE/HW teams in diagnosing and isolating the cause of complex issues
Provide consulting support in area of expertise
Maintain quality on case documentation, SLA timeframes and operational metrics
Incident Management: Resolve single and cross technology incidents independently
Escalation Management: Identify, manage, and lead technical escalations
Problem Management: Proactively and reactively look for solutions to prevent problems
Change Management/Implementation: Independently prepare, review, implement, rollback and test plan for change records
Patch and Security Management: Apply patch and security changes per policy
Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate

Requirements:

Bachelor's degree in Engineering (or Equivalent)
Minimum 6-7 years of experience in Storage & Backup administration support
Strong knowledge of Object, Block, File Storage technology
Good understanding of Parallel & distributed file system
Technical knowledge on Object, File & Block storage with cloud data management solutions
Installing, Configuring & Troubleshooting of at least 2 of the storage skills Scality, DDN Storage, GPFS, Luster
Good Knowledge on Parallel/Distributed file system
Firmware and management experience on Storage
Basic Operating Systems Knowledge - Install, configure, administration and troubleshoot RHEL/SUSE
Knowledge on SAN, NAS technologies (Ethernet / iSCSI, FC, FCOE)
Performed routine Performance Analysis, Capacity analysis, security audit analysis reports
Troubleshooting performance related issues on HW and Operating system
Working knowledge on AIX, Redhat, CentOS, SUSE Linux and HP UX
Flexible to work in 24X7 support environment
Good written and verbal communication skills
Complex troubleshooting experience and Logical Problem-solving approach
Ability to work in a Solution environment, collaborating across Technology Teams

Nice to have:

Relevant certification on the latest track like Scality, DDN Storage, GPFS, Luster
ITIL certification
Certification on any of the Scality, DDN Storage, GPFS, Luster
Operating Systems Knowledge - administration and support on Linux, VMware, Windows HyperV
Linux/Microsoft/VMware VCP or equivalent experience/certification
Tools Knowledge on ServiceNow

What we offer:

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Additional Information:

Job Posted:
November 15, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Scality Storage Engineer